College Aide - Applications Support

College Aide - Applications Support

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. Under the supervision of the Director of the DYCD Information Technology (IT) Application Support, provides end-user support in routine and non-routine application support issues by diagnosing problems, offering solutions and responding to inquiries in a timely manner. COLLEGE AIDE - ASSIGNMENT LEVE - 1020B

$19.14 – $24.08

Part-time, NYC-ALL BOROS, No exam required, IT - Operations

The maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.

Strong commitment to customer service and ability to work in a fast-paced environment. A working knowledge of development methodologies, Microsoft Windows Server operating system and IIS

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.