General Outpatient Behavioral Health Manager

Job Description

Job Description

Description

Make a Meaningful Impact. Lead with Purpose.

Are you a seasoned behavioral health clinician ready to step into a leadership role where your work shapes the lives of adults, children, and families across your community? EBCAP is looking for a dynamic and compassionate Program Manager to lead our Certified Community Behavioral Health Clinic (CCBHC) outpatient program.

This is more than a management role — it's an opportunity to champion trauma-informed, recovery-oriented care while building and supporting a team of dedicated clinicians doing meaningful work every day.

What You'll Do

You'll provide clinical and administrative leadership for a multidisciplinary outpatient team serving individuals with mental health, substance use, and co-occurring conditions. Day to day, you'll:

• Supervise and mentor outpatient clinicians, case managers, and support staff
• Drive timely patient access, engagement, and continuity of care
• Ensure excellence in clinical documentation, treatment planning, and evidence-based practice
• Monitor productivity, scheduling, and operational performance metrics
• Partner with primary care, quality improvement, and leadership teams to deliver integrated, whole-person care
• Lead staff recruitment, onboarding, professional development, and performance evaluations
• Support crisis response, risk management, and patient safety initiatives

What We're Looking For

• Master's degree in Social Work, Counseling, or related behavioral health field
• Active Rhode Island LICSW or LCDP license
• 5+ years of behavioral health clinical experience
• Prior supervisory or program management experience
• Strong clinical judgment, leadership skills, and a collaborative spirit

Core Competencies

• Strong clinical supervision skills 
• Strong clinical judgment and problem-solving abilities. 
• Strong leadership, organizational, and communication skills. 
• Ability to build collaborative relationships across multidisciplinary teams. 
• Commitment to quality improvement, patient-centered care, and staff development. 
• Proficiency in EHR systems and Microsoft Office applications. 

Benefits

For Full-Time Employees Working 30-40 hours per week, EBCAP offers:

• Subsidized, comprehensive medical (BCBSRI) and dental (Delta Dental) insurance plans 
• Supplemental vision insurance (Delta Dental)
• Voluntary medical and dependent care flexible spending accounts
• Up to 3% matching 403(b) retirement plan
• Employer-paid life insurance 
• Generous paid time off including vacation, holidays, personal days, and sick time
• Mileage reimbursement
• Tuition reimbursement
• Employer-paid professional development 
• Employee assistance program