Lockbox Mail Support Specialist Sun-Thurs 8:30pm-5am

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GENERAL FUNCTION: Performs a variety of moderately complex operator duties on a production machine, following well-defined and established procedures.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Operate and perform all related duties on the high speed sorter equipment.

• Operate and perform all related duties on the Opex Matrix.

• Perform routine maintenance on equipment.

• Perform quality checks and basic troubleshooting of equipment.

• Perform all duties in the incoming mail prep area.

• Meet and maintain production standards as set by the assigned department.

• Assist with training of new employees.

• Review, sort, and audit materials as needed.

• Communicate equipment issues, as occurring, to management team.

• Complete all assigned paperwork and report on equipment’s productivity.

• Coordinate with other shifts to ensure deadlines are met.

• Perform general housekeeping on and around equipment.

• Perform all work in accordance with established safety procedures.

• Comply with banking Regulations as they relate to customer confidentiality.

• Perform any other duties as assigned.

SUPERVISORY RESPONSIBILITIES: None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• High school diploma or equivalent.

• One (1) year experience in a production or Lockbox environment preferred.

• Attention to detail.

WORKING CONDITIONS:

• Work is often physically strenuous.

• May be exposed to moving/vibrating objects, parts, and tools.

• May be exposed to dusty conditions, chemicals, and loud noises.

• Frequently kneels, squats, bends, and stands.

• Occasionally lifts and moves objects up to 50 lbs.

• Work frequently consists of repetitive motions.

At Fifth Third Bank, we understand the importance of rewarding our employees for their hard work and dedication, therefore, our Total Rewards offering includes a differentiated compensation package and comprehensive benefits.

Benefits: Our benefits programs are designed to support the health, happiness, and financial well-being of our employees and their families. Your benefits will include access to comprehensive medical, dental, and vision coverage, a 401(k) plan and employee stock purchase plan that both offer a generous employer match, flexible paid time off, comprehensive leave programs, and unique benefits to support your overall mental and physical wellness. For additional details, please contact your recruiter.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the US. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

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Lockbox Mail Support Specialist Sun-Thurs 8:30pm-5amTotal Base Pay Range 43,680.00 - 67,700.00 USD Annual

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: and by consulting with your talent acquisition partner.

LOCATION -- Westmont, Illinois 60559

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.