Cafe Shift Lead
$15 per hourStaffing Support Specialists
Position: Cafe Shift Lead Location: Fox Point, WI Shift: 1st shift, Sun-Thurs Pay range: $15/hour, + tips ($5.00 / hour average) Position Summary The Shift Lead supports the Cafe Manager and Assistant Manager in overseeing the daily operations of the Cafe. This role helps ensure outstanding customer service, high-quality food and beverages, efficient operations, and a positive, inclusive work environment for employees with and without disabilities. The Shift Lead serves as the manager on duty when the Cafe Manager and Assistant manager are both unavailable. Responsibilities
- Assist with the daily operation of the cafe.
- Provide exceptional customer service and resolve guest concerns.
- Supervise, train, and support cafe staff and trainees.
- Help with scheduling and shift coverage.
- Ensure food quality, cleanliness, and food safety standards are met.
- Assist with inventory, catering, and cash handling.
- Open and close the cafe as needed.
- Foster an inclusive, welcoming workplace that reflects the cafe's mission.
- Ability to work on many Sunday's
- Previous cafe, restaurant, or retail leadership experience preferred.
- Strong leadership, communication, and customer service skills.
- Organized, dependable, and able to work in a fast-paced environment.
- Ability to lift up to 40 pounds and stand for extended periods.
- Passion for teamwork, hospitality, and serving an inclusive community.
Vacancy posted 5 days ago
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