Team Member
Urban Air Adventure Parks
Park Supervisor
Urban Air is looking for a full-time Park Supervisor to help us "Activate Awesome!" You'll be the heartbeat of our parkleading a dynamic team, managing daily operations, and ensuring every guest has an unforgettable experience. Whether you're overseeing a high-stakes Teen Night or a milestone birthday party, you'll have the tools to lead your team to success.
Location: Harrisburg, PA Pay: $16-19 per hour + benefits
What You'll Do (Responsibilities)
- Lead the Team: Hire, train, and coach staff. Manage daily schedules and labor costs while fostering a "team-first" culture.
- Own the Floor: Oversee daily operations, including attractions, food and beverage, and opening/closing procedures.
- Ensure Safety: Maintain a clean, secure environment. Monitor equipment and ensure all safety protocols are strictly followed.
- Guest Advocacy: Act as a Brand Ambassador, resolving guest concerns with a positive attitude and ensuring top-tier service.
- Drive Results: Monitor performance standards and provide the team with the feedback needed to hit business goals.
What We're Looking For (Qualifications)
- Experience: 1+ years of supervisory experience (Hospitality, Theme Parks, or Restaurants preferred).
- Availability: Ability to work when "others play"this includes nights, weekends, and holidays.
- Communication: Clear verbal and written skills; able to handle high-pressure situations with a level head.
- Physical Ability: Comfortable standing for long periods and moving through a noisy, active environment; able to lift up to 30 lbs.
- Tech Savvy: Basic proficiency in Microsoft Office and a willingness to learn internal POS systems.
- Bonus: CPR/First Aid certification is a major plus!
Benefits
- Competitive pay and performance-based incentives.
- Opportunity for internal growth and leadership development.
- A fun, high-energy work environment (no two days are the same!).
- Medical Insurance, Dental Insurance, Vision Insurance, Employee discounts, Paid Training, Flexible Schedule.
About Urban Air
Urban Air is the world's largest indoor adventure park operator. We're more than just a trampoline park; we're a destination for families to aim higher and have fun. Join a team that pioneered the adventure park concept and continues to lead the market in location-based entertainment.
Urban Air - Harrisburg, PA is an equal opportunity employer.
Urban Air Adventure ParksVacancy posted 1 day ago
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