Collection Agent
Williams Rush & Associates
Job Description
Job Description
Benefits:
- Life Insurance
- Monthly Performance Bonus
- IRA with company match
- Competitive base salary + industry-leading commission structure
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Manage outbound and inbound calls to recover outstanding balances
- Utilize skip-tracing tools and techniques to locate customers
- Negotiate and set up payment arrangements with consumers and businesses
- Maintain accurate and up-to-date account documentation
- Provide excellent customer service with professionalism and empathy
- Ensure compliance with FDCPA and internal policies
- Bilingual in Spanish (preferred but not required)
- Minimum 3 years of experience in third-party collections
- Proven negotiation and sales skills
- Strong communication and interpersonal abilities
- High energy, friendly demeanor, and a professional appearance
- Self-motivated with the ability to work independently and as part of a team
- Detail-oriented with excellent time management and organizational skills
- Proficient with Microsoft Office and collection software platforms
Vacancy posted more than 2 months ago
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