Senior peer services coordinator

Job Description

Job Description

The Senior Peer Services Coordinator supports the implementation and day-to-day operations of Community Peer Recovery Center (CPRC) program activities while ensuring adherence to agency policies, procedures, and documentation requirements. The Sr. Peer Services Coordinator assists with maintaining organized program operations, supports recovery center staff and participants, and collaborates with supervisors, leadership, and other team members to support program goals, service delivery, and recovery-oriented initiatives. 

Position Duties and Responsibilities:

Program Coordination and Recovery Support:

•    Assist with the coordination of recovery center programs, trainings, meetings, and special events.

•    Support implementation of recovery center activities and participant engagement initiatives.

•    Collaborate with community partners and stakeholders to support recovery-oriented programming and referrals.

•    Field referrals from internal and external partners and connect participants to appropriate services and supports.

•     Facilitate communication and coordination among recovery center staff, volunteers and program participants.

Communication and Outreach:

•    Maintain professional communication with participants, staff, partners, and stakeholders.

•    Answer phones appropriately, respond to inquiries, and make referrals as needed.

•    Assist with outreach and engagement efforts to increase awareness of services and facilitate referrals.

•    Professionally represent Prevention Links within the community and at events, meetings, and outreach activities.

Staff and Team Support:

•    Support onboarding and orientation of new staff, interns, and volunteers.

•    Provide guidance and support to peer recovery specialists and recovery center staff as assigned.

•    Participate in all required trainings and staff development activities.

•    Foster a positive, respectful, and recovery-oriented team environment.

Documentation and Compliance:

•    Assist with data collection, reporting, and documentation related to program activities and grant deliverables.

•    Ensure timely and accurate documentation in agency databases and reporting systems.

•    Adhere to agency policies, procedures, ethical standards, and reporting requirements.

•    Accurately document and report incidents or concerns in alignment with agency protocols.

•    Support agency goals, initiatives, and strategic priorities as assigned.

Required Duties and Responsibilities:

General Requirements:

•    Authorized to work in the U.S. and New Jersey.

•    Ability to communicate effectively in English, both verbally and in writing.

Communication and Interpersonal Skills:

•    Possess excellent oral and written communication skills.

•    Demonstrate sensitivity, flexibility, and responsiveness to diverse genders, races, ethnicities, socio-economic backgrounds, religions, ages, sexual orientations, and other identities when interacting with staff, participants, and stakeholders.

•    Represent Prevention Links professionally while upholding the agency’s standards of excellence and collaboration.

Work Environment and Flexibility:

•    Ability to work across multiple community and program locations.

•    Available for evening and weekend meetings, events, and activities as required.

•    Available outside of regular work hours, including on-call responsibilities as needed to support participants and stakeholders.

•    Able to work independently as well as collaboratively within a team environment.

Technical and Organizational Skills:

•    Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and basic computer systems.

•    Ability to utilize Recovery Data Platform (RDP), Basecamp, and other databases or systems utilized by Prevention Links.

•    Strong time management and organizational skills with the ability to manage multiple priorities and responsibilities.

•    Maintain an understanding of Prevention Links programs, grants, projects, and services.

Physical and Miscellaneous Requirements:

•    Ability to walk, stand, and sit for extended periods of time.

•    Ability to lift up to 25 pounds.

Additional Responsibilities:

•    Adhere to agency administrative, reporting, documentation, and recordkeeping requirements.

•    Participate in all required agency trainings.

•    Perform all other duties as assigned by agency leadership.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Job descriptions can be revised and updated periodically to meet the needs of the organization.

EDUCATION AND EXPERIENCE:   

•    Lived experience with addiction and recovery, with a minimum of two (2) years of experience applying the guiding principles of recovery.

•    Associate’s degree in social work, human services, or a related field.

•    NJ Certified Peer Recovery Specialist (CPRS) certification preferred.

•    Minimum of two (2) years of experience in program coordination, supervision, or human services.

•    Bilingual proficiency in Spanish or Creole preferred.

AVAILABILITY: Must be available for evening & weekend programmatic events/activities as required. 

TRAVEL : Local and domestic travel may be required for this position. Reliable independent transportation is required. All travel mileage will be reimbursed.

Equal Employment Opportunity (EEO) and Anti-Harassment Policy

Prevention Links provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Prevention Links complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Prevention Links expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Prevention Links’ employees to perform their job duties may result in discipline up to and including discharge.