Luxury Automotive Sales Consultant
Grubbs Volvo Cars Central Houston
Luxury Automotive Sales Consultant | Grubbs Family of Dealerships About Us Grubbs Family of Dealerships is a multi-brand, family-owned automotive group with deep roots across the DFW Metroplex and the state of Texas. We've built our reputation on doing right by our customers and our people - and we're looking for team members who share those values. We invest in our people, provide real opportunities to grow, and take pride in the experience we deliver to both our customers and our team members. When you join Grubbs, you join a culture built on integrity, professionalism, and continuous improvement. We set a high bar - and we give you the training, tools, and support to clear it. The Opportunity We're seeking a polished, customer-focused Luxury Automotive Sales Consultant to deliver an exceptional buying experience that matches the caliber of the brands we represent. This is your opportunity to build a loyal clientele, earn real money, and represent some of the most respected luxury vehicles in the industry. We expect more than transactions here - we expect relationships, referrals, and a reputation for excellence. What You'll Do
- Own the entire client experience from first contact through delivery and beyond, following a consultative, no-pressure process every single time
- Respond to every lead - phone, internet, and walk-in - within minutes, not hours, and follow a disciplined daily prospecting and follow-up routine
- Master the product: know every model, trim, feature, and competitor comparison cold, and stay current as the lineup evolves
- Conduct tailored, professional demonstrations and test drives that connect features to each client's specific needs and lifestyle
- Build and actively manage a personal book of business through CRM discipline, past-customer follow-up, and a referral-generating delivery experience
- Partner with sales management and F&I to structure clean, transparent, fully compliant deals that protect the customer and the store
- Deliver a white-glove delivery - set up technology, schedule the first service, and personally follow up to confirm complete satisfaction
- Maintain meticulous, up-to-date CRM records on every prospect and customer interaction
- Hit and exceed monthly unit and gross targets while protecting CSI
- Maintain a top-tier customer satisfaction score - every guest leaves feeling respected and well cared for
- Same-day follow-up on 100% of leads and unsold guests
- Build repeat and referral business that grows month over month
- Represent the brand and the Grubbs name with professionalism in appearance, language, and conduct at all times
- Sales experience preferred - luxury, retail, or automotive a plus
- Exceptional communication, presentation, and interpersonal skills
- Self-motivated, goal-oriented, and comfortable working on commission
- Professional appearance and a genuine customer-first attitude
- Comfort with technology, CRM tools, and digital retailing
- Valid driver's license and clean driving record
- Strong earning potential - we reward performance, full stop
- Represent respected luxury brands you can be proud of
- Ongoing factory and in-house sales training
- Family-owned, people-first culture - you're not a number here
- Health, dental, and vision benefits
- 401(k) with company match
- Paid time off
- Employee vehicle purchase program
Vacancy posted 4 days ago
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