Automotive Service Technician

Automotive Service TechnicianHouston, TXQuick SnapshotJob Type: Full-timePay: Based on Previous Experience and QualificationsSchedule: Structured Weekday Schedule (Rotating Saturdays)Benefits: Medical, Dental, Vision, and 401(k)About West Point Lincoln of Sugar LandWest Point Lincoln of Sugar Land is a premier destination for luxury automotive service in the Greater Houston and Sugar Land areas. Built on a foundation of operational excellence, white-glove luxury service, and lasting client relationships, our service center delivers a high-caliber experience for every guest. We provide a clean, state-of-the-art facility equipped with advanced diagnostic tools to ensure our technical team has everything needed to work efficiently and perform luxury repairs to exacting factory standards.Job DescriptionWest Point Lincoln of Sugar Land is seeking an experienced, detail-oriented Automotive Service Technician to join our elite service team. In this role, you will perform high-level mechanical repairs, advanced electronic diagnostics, and scheduled luxury maintenance across the full lineup of Lincoln luxury SUVs and pre-owned inventory. We are looking for a skilled technician who takes pride in diagnostic accuracy, efficiency, and maintaining "Fixed Right First Time" standards. Whether you are a Lincoln or Ford certified veteran or a skilled luxury technician looking for a stable, high-volume environment in Southwest Houston, West Point Lincoln offers the steady workflow and career growth you need to succeed.Job TypeFull-timeScheduleMonday through FridayRotating Saturday shiftsNo SundaysPayBased on previous experience and qualificationsConfidentiality: All applications and inquiries from currently employed technicians will be kept strictly confidential.Work RequirementsExperience: 2+ years of professional automotive repair experience in a dealership or luxury service environment (Ford/Lincoln experience strongly preferred).Driver’s License: Valid driver’s license with a clean driving record is required.Tools: Ownership of a complete set of professional automotive hand and power tools with a roll-around storage cabinet.Ability to commute to Houston, TX (Southwest Freeway location).Ability to pass a background check and drug screening.ResponsibilitiesDiagnostics & Repair: Perform accurate diagnostics and high-quality repairs on engine, transmission, electrical, suspension, braking, and HVAC systems.Luxury Standards: Utilize Ford/Lincoln diagnostic software (IDS/FDRS) to identify module issues, software updates, and complex electrical faults efficiently.Recall & Warranty Service: Execute technical service bulletins (TSBs), safety recalls, and warranty repairs strictly according to factory guidelines.Service Communication: Partner with Service Advisors to provide clear diagnostic findings, complete repair write-ups, and accurate labor/parts estimates.Quality Assurance: Conduct multi-point safety inspections and complete thorough test drives to ensure vehicle safety and prevent comebacks.Shop Safety: Maintain a clean, safe, and organized bay while adhering to all shop protocols and safety standards.QualificationsProven mechanical aptitude and strong diagnostic problem-solving abilities.Current Ford/Lincoln or ASE certifications are highly preferred.High attention to detail with a commitment to maintaining luxury client satisfaction scores.High school diploma or equivalent.Strong work ethic, reliable attendance, and a team-player attitude.Why Join the West Point Lincoln Team?Consistent Volume: A steady flow of luxury customer-pay and warranty work ensures high flag hours year-round.Modern Luxury Facility: Work in a clean, professional, and well-lit shop with updated specialized equipment.Paid Professional Development: We cover 100% of the costs for ongoing factory recertification and specialized technical training programs.Reputable Brand: Enjoy the stability, career advancement opportunities, and professional environment of a leading local luxury dealership group.BenefitsMedical InsuranceDental InsuranceVision InsuranceLife Insurance401(k) Retirement PlanPaid Time Off (PTO) and VacationPaid Factory Training and Certification SupportEmployee Vehicle Purchase and Service DiscountsEqual Opportunity Employer StatementWest Point Lincoln of Sugar Land is an equal opportunity employer and prohibits discrimination or harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.