Certified Medical Office Assistant

Certified Medical Office Assistant

The CMA provides clinical support to physicians and nurses, as well as clerical support for new and existing patients for check-in, registration scheduling, and check out. Assists patients and visitors with questions and concerns.

Job Summary:

Provides clinical support to physicians and nurses, as well as clerical support for new and existing patients for check-in, registration scheduling, and check out. Assists patients and visitors with questions and concerns.

Essential Functions:

• Trains new hires on policy and procedures.
• Performs in lead role in absence of management.
• Schedules appointments, greets, checks in and checks out all visitors and patients.
• Collects appropriate deposits and co-pay amounts at registration and/or check out.
• Escorts patients to examination rooms and completes patient pre-assessment (vital signs).
• Provides first aid treatment (dressing changes, etc).
• Prepares medication listing for physician.
• Reviews listing at each visit to ensure accuracy.
• Contacts physician offices for charts and referrals and radiology centers for reports.
• Maintains patient charts; completes disability forms upon request and maintains HIPAA documents.
• Maintains proper inventory and removes expired medications and orders supplies.
• Maintains biohazard waste logs to ensure compliance with waste disposal.
• Performs other duties as assigned.

Physical Requirements:

Physical requirements are primarily related to the essential functions of any job. In order to perform the essential functions of this position, you must be able to sit, stand, walk, use hands, reach, talk, and hear; close vision (clear vision at 20 inches or less). May be exposed to blood, body fluids or tissue as defined by Blood Borne Pathogen Control Plan. Must be able to lift and carry up to 24 pounds occasionally.

Mental Requirements:

Able to read and interpret business or safety manuals, clinical or technical procedures or regulations, write reports, correspondence and/or manuals; effectively present information and respond to questions from groups, patients, families, other employees and medical staff. Must be able to interpret verbal, nonverbal and written instructions.

Age Groups:

This position primarily interacts with adults and aging adults and provides patient care. All staff members must be able to demonstrate the knowledge and skill necessary to meet the physical, psycho/social, educational, safety, and related needs of the persons in the assigned work area.

High school diploma or equivalent. Completion of an accredited medical assisting program with one year of patient care experience preferred. Must be certified through the American Medical Technologist (AMT) or American Association of Medical Assistants (AAMA) or National Health career Association (NHA) or MedCA as a Certified Clinical Medical Assistant (CCMA), Certified Medical Assistant (CMA), National Association for Health Professionals (NAHP), or National Center for Competency Testing (NCCT). Current American Heart Association (AHA) Basic Life Support (BLS) certification or American Red Cross BLS for Healthcare Providers certification is required.