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Quality Assurance & Customer Experience Analyst

$20 - $25 per hour

ASM Research, An Accenture Federal Services Company

ASM Research, An Accenture Federal Services Company, is looking for a quality assurance specialist in Lansing, Michigan. In this role, you will monitor calls, analyze customer interactions, and provide feedback to enhance service quality. We seek candidates with 2-5 years in quality assurance or call centers, alongside excellent communication and analytical skills. The compensation for this position ranges from $20.00 to $25.00 per hour, based on experience and qualifications. Join us and contribute to improving customer experiences while working with an established team. #J-18808-Ljbffr

Vacancy posted 20 hours ago
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