ServiceNow Program Manager, Lead

ServiceNow Program Manager, Lead The Opportunity: An effective ServiceNow program requires a manager who is passionate about guiding it through the complexities of its lifecycle. It requires someone who is dedicated to identifying challenges, mitigating risks, and supporting a team with vision and focus. That’s why we need a seasoned ServiceNow Program manager like you who can ensure our program achieves success. As a ServiceNow Program Manager on our team, you’ll design, implement, and maintain impactful programs by guiding Federal Government clients toward successful and scalable ServiceNow implementations. Our clients will trust you to organize and coordinate program objectives, while your team will look to you for direction as they navigate requirements, budget constraints, and staffing challenges. As an authority in our ServiceNow practice, you’ll identify opportunities to grow the business by supporting our client’s mission. You’ll also broaden your expertise in problem management, strategic planning, reviewing contracts, and more. This is your chance to facilitate change and create impact while sharing your knowledge and expertise of program management methodologies. This position is located in McLean, VA. Join us. The world can’t wait. You Have: 5+ years of experience in management of ServiceNow programs Experience writing reports for executive leadership Experience managing Federal contracts Experience with integrated project schedules and critical path management Experience developing and implementing complex contract program initiatives, change control processes, and managing technical requirements Ability to review and comprehend Service Level Agreements and requirements documents Ability to analyze the performance of IT services using metric analysis tools HS diploma or GED Nice If You Have: Experience with National Institutes of Health contracts Master’s degree ITIL v3 or v4 Certification Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. 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Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $99,000.00 to $225,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. 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