Patient Services Representative

Job Description

Job Description

Patient Services Representative

Position Overview

The Patient Services Representative assists the healthcare team in a professional manner in the clinic setting. This role primarily greets patients and visitors upon arrival, verifies patient registration information in the system, schedules follow-up appointments, and collects co-pays. Responsibilities may also include opening and closing the clinic (turning on computers, dispersing messages, registering and scheduling patients) and working collaboratively with all clinic personnel to ensure an efficient, safe, and welcoming environment of care.

Qualifications

Required:

• High School Diploma or GED

Preferred:

• One (1) year of experience in a clinic office setting
• Experience using Word and excel

Benefits

At Genesis PrimeCare, we value our team members and offer a comprehensive benefits package, including:

• Competitive pay
• Medical, dental, and vision insurance
• Paid time off (PTO) and holidays
• 403(b) Retirement savings plan
• Incentive & merit compensation programs

Who We Are

• At Genesis PrimeCare, our mission is to positively impact the health and well-being of the communities we serve. As a non-profit, Federally Qualified Health Center (FQHC), we are committed to being the primary source for our patients’ healthcare needs—from birth through geriatric care.
• Our vision is to establish Genesis PrimeCare as both a healthcare provider and employer of choice, upholding our uncompromising values of professionalism, responsibility, and excellence in every service we provide. With a patient-centered focus, we strive to deliver quality, accessible care that truly makes a difference in the lives of those we serve.