Virtual Access Manager

Updated: June 11, 2026 Location: Charlotte, NC, United States Job ID: 16272-OTHLOC-Ch5wYfwA As a part of the Patient Access team, the Virtual Access Manager will play a proactive role in supporting patients by enhancing access to therapies across the Hematology and LSD portfolio. Acting as a trusted partner to healthcare providers and institutions, you will address reimbursement and access barriers and deliver value through strategic account management and patient-focused support. Objectives and Responsibilities Optimize Patient Access: Serve as a key resource to navigate reimbursement and access challenges for patients and providers, ensuring timely and effective access to therapies. Proactive Education and Support: Deliver tailored, field-based education on reimbursement processes to key accounts, including provider group practices, hospitals, academic institutions, specialty pharmacies, and other healthcare stakeholders. Anticipate and address access challenges to support patient care. Strategic Partnership: Build and maintain collaborative relationships with healthcare organizations, identifying and resolving reimbursement and access issues to ensure seamless therapy initiation and continuation. Enhance Team Capabilities: Provide education and support to internal teams, equipping colleagues with the knowledge and tools to address complex reimbursement and access scenarios effectively. Adaptability and Insight: Stay informed on healthcare policies, reimbursement trends, and regulatory requirements to proactively address challenges and opportunities in the marketplace. Requirements 3+ years of pharmaceutical commercial experience 2+ Reimbursement, Access or Patient Support Services experience required Specialty experience required, rare disease preferred Buy and Bill product experience required Ability to solve access issues related to both specialty pharmacy and medical benefit products. Virtual Experience is preferred Ability to travel up to 20% The annual base salary for this position ranges from $145K-$150K. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and / or individual performance. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements. Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled) Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not be discriminated against. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, including the use of this website, please contact us at: Email: [emailprotected] One of our staff members will work with you to provide alternate means to submit your application. #J-18808-Ljbffr Syneos Health