Hardware/Software Endpoint Support Specialist II

Location: Washington, DC (5 Days Onsite) Clearance: Active Secret (Eligible for TS/SCI) Job Description About the Role: In this vital role at NRL, you will provide essential support and expertise for hardware and software endpoints, ensuring the reliability and security of our IT infrastructure. This position requires a proactive approach to problem-solving, excellent technical skills, and a commitment to security protocols. Key Responsibilities Offer comprehensive support for hardware and software issues, ensuring system integrity and user satisfaction. Develop, maintain, and enhance technical and user documentation, facilitate end-user training, and provide network support. Uphold information assurance standards and support administrative tasks, contributing to the overall operational efficiency. Adhere to NRL's onsite requirements, including compliance with health and safety regulations, security protocols, and environmental policies. Minimum Qualifications High school diploma/GED with 5 years of experience in a relevant field. Minimum of five years of specialized experience in hardware, software, or information assurance. Proficiency in technical documentation, end-user training, and network support. Initial Secret clearance with the requirement to obtain Top Secret/SCI. Required Certification: Security+ or IAT-I Certification Preferred Skills Strong analytical, interpersonal, and communication skills. Ability to work collaboratively in a team and adapt to evolving technical environments. Working Conditions Onsite work at NRL facilities with strict adherence to NRL's operational schedules, health and safety regulations, and environmental policies. Participation in required training and compliance with NRL's security and safety protocols. #J-18808-Ljbffr Intellect Solutions