Customer Development Specialist - Chesapeake

Customer Development Specialist Chesapeake (Baltimore, Washington DC)

As a Customer Development Specialist (Inside Sales Representative) within the US Sales Group for Pet Health, you will drive sales of Elanco products within an assigned geography. In this role, you will utilize our CVS selling model, territory management, and digital marketing to create an exceptional customer experience while maximizing sales performance.

Your Responsibilities:

• Develop and manage long-term relationships with key veterinary practices to uncover needs and generate recommendations to achieve sales targets.
• Partner with assigned sales districts to create business plans, nurture leads, and execute strategies in targeted accounts for optimal sales growth.
• Leverage a multi-channel approach to remotely engage specific customers with customized content and offers via Veeva CRM.
• Maintain in-depth technical knowledge of Elanco's product portfolio to effectively lead new product launches and brand initiatives.
• Execute all sales objectives and key sales metrics to ensure territory success and customer satisfaction.

What You Need to Succeed (minimum qualifications):

• Education: Associate degree or High School Diploma / GED with equivalent level of experience.
• Experience: Previous experience in inside sales or the animal health industry. Top Skills: Customer Value Selling (CVS) aptitude and proficiency in digital tools including CRM (Salesforce/Veeva) and MS Teams.

What will give you a competitive edge (preferred qualifications):

• Undergraduate degree (BS/BA) or Registered Veterinary Technician (RVT) certification.
• Strong communication, interpersonal, and presentation skills. Ability to identify and solve customer issues strategically through Elanco organizational capabilities.
• In-depth knowledge of the Companion Animal market, customers, and products.
• Proven track record of delivering creative customer solutions.

Additional Information:

• Travel: 5-10%
• Location: Remote US Must live in Chesapeake (Baltimore, Washington DC) to be eligible

Don't meet every single requirement? Studies have shown underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!

Elanco Benefits and Perks:

We offer a comprehensive benefits package focusing on financial, physical, and mental well-being while encouraging our employees to pursue our purpose! Some highlights include:

Multiple relocation packages

Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO)

8-week parental leave

9 Employee Resource Groups

Annual bonus offering

Flexible work arrangements

Up to 6% 401K matching

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.