Clinical Care Coordinator

JOB TITLE:


Client Care Coordinator


SUMMARY:


Responsible for the provision of supportive counseling with families residing in the Shelter


REPORTING RELATIONSHIP:

Position Reports to Director of Social Services


SCHEDULE:

Scheduled may vary based on program needs at the site

LOCATION:

Harlem, NY; Jamaica NY


POSITION TYPE:

Fulltime


ESSENTIAL DUTIES/RESPONSIBILITIES:

• Conduct Assessments: Perform comprehensive bio-psychosocial assessments and other clinical screenings to determine the need for further therapeutic interventions.
• Conduct psych-evaluations for the 2010E housing application, requiring strong knowledge of DSM-5 diagnostic criteria.
• Work with High-Need Families: Support families, especially those with members struggling with behavioral issues, mental health, substance abuse (SA), and intimate partner violence (IPV) using a Trauma Informed Care approach.
• Implement Evidence-Based Practices (EBPs): Use motivational interviewing techniques and harm reduction principles in therapy.
• Provide crisis intervention as needed and refer clients to the Housing Specialist for next-step housing needs.
• Work collaboratively with all staff within the facility and other providers to coordinate care.
• Ensure compliance with contract service requirements, maintain regular contact with families, and ensure their active participation in program activities.
• Provide clinical guidance and support to the social service team.
• Staff Training: Create and facilitate training sessions for staff.

QUALIFICATIONS:


LMSW, LMHC, MSW, MHC

OTHER SKILLS/ABILITIES:

• Attend divisional housing meetings, weekly staff meetings, quarterly agency meetings and other internal staff meetings as required.
• Work closely with clients to encourage compliance with programs Code of Conduct.
• Appropriate and timely referrals on behalf of clients, provides client advocacy in negotiating systems and delivery of services.
• Attend and or coordinate case conferences with other providers
• Other duties/tasks as assigned

BENEFITS:


15 - 25 Vacation days annually (Based on position level)

12 Sick Days (3 per quarter)

Floating Holiday 1 annually


401K retirement plan with 3% match after 90 days of employment

Medical Benefits after 30 days of employment with Cigna


Dental/Vision eligible after 90 days of employment


Access to Gym/Weight Room


Access to Boxing Ring


Short Term Disability

Life, Accidental Insurance available through Aflac


Transit Check for commuting expenses


Legal Shield for legal services


Public Service Loan Forgiveness (PSLF) participant