Clinical Care Coordinator

Clinical Care CoordinatorEssen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state's most vulnerable and underserved residents.Founded in 1999, we've grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women's health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.We're looking for talented, motivated individuals to join our growing team. Whether you're a medical provider, administrator, or operations professional, there's a career here for you. Join us in making a real difference in the health of our community.Job SummaryThe Clinical Care Coordinator plays a dual role within the healthcare practice, seamlessly blending clinical support with care coordination. This position ensures patients receive compassionate, holistic, and well-organized medical care by assisting providers during clinical procedures while also coordinating health and social services that support overall well-being.ResponsibilitiesClinical Support:Perform patient triage to assess and prioritize medical needs.Assist healthcare providers with in-house procedures such as EKGs and PFTs.Ensure examination areas are sterile, organized, and properly equipped.Sterilize and autoclave medical instruments; uphold infection control protocols.Track and manage inventory of medical supplies; ensure adequate stock.Maintain accurate documentation for equipment usage and procedures.Care Coordination & Patient Advocacy:Build and maintain positive relationships with patients, caregivers, and care teams.Conduct in-person assessments to evaluate medical and social needs.Develop and implement individualized care plans in collaboration with providers.Promote timely access to care and increase preventive care utilization.Schedule medical appointments and coordinate transportation.Educate patients on community resources and refer as needed.Act as a point of contact, advocate, and resource for patients and families.Maintain detailed, up-to-date patient records and coordination logs.QualificationsCertification as a Medical Assistant (CMA or RMA) required.Associates DegreeExperience in patient care coordination, case management, or community health.Strong understanding of infection control and clinical protocols.Excellent interpersonal, communication, and organizational skills.Ability to work collaboratively across clinical and administrative teams.Preferred Skills:NHA Certification (e.g., CCMA/CMA – Certified Clinical Medical Assistant)Computer savvy – Word, Excel, PowerPoint, AdobeBilingual Spanish strongly preferredPay Rate: $22.00-$25.00Location: Required to be in Bronx-based office location 5 days a weekEqual Opportunity EmployerEssen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.