Certified Pharmacy Technician (100% Remote)

Certified Pharmacy Technician

As a Certified Pharmacy Technician, you will evaluate and authorize approval of commercial prior authorization pharmacy requests from prescribers using clinical criteria in a call center environment. You will determine the appropriateness of medications and communicate decisions to physicians, office staff, medical management, and pharmacists. Your role will include documenting prior authorization outcomes and communicating pharmacy benefit coverage and formulary alternatives.

Responsibilities

• Evaluate and authorize approval of pharmacy requests based on clinical criteria.
• Communicate decisions to physicians, office staff, medical management, and pharmacists.
• Document outcomes in the pharmacy system.
• Escalate requests requiring extensive clinical review to a pharmacist following clear guidelines.
• Document inquiries and grievances, providing results to clients, prescribers, and management.
• Work on the fax queue, reviewing coverage determinations for medications.
• Communicate decisions within service level agreement guidelines.
• Efficiently manage multiple queues and adapt to changing business needs.

Essential Skills

• Pharmacy technician license and national certifications (PTCB or NHA).
• 1+ years of experience in retail or call center pharmacy environment.
• Strong written and verbal communication skills.
• Excellent attention to detail and organizational skills.
• Comfortable with multiple computer systems.
• Ability to work independently in a fast-paced, remote environment.

Additional Skills & Qualifications

• High school diploma or GED.
• State registration/license required.
• Preferred experience in pharmacy benefits, prior authorization, healthcare, or commercial insurance.
• Experience in customer service, call center, healthcare, pharmacy, or insurance.

Work Environment

This is a 100% remote position, open to candidates in all states except CA, HI, or Puerto Rico. The role involves 8-hour shifts between 6 am CST and 9 pm CST, 5 days a week, including some weekends. Overtime may be required during peak season (November to May). The position includes 6-8 weeks of training, Monday to Friday, 8:00 am to 4:30 pm CST. Equipment provided includes a laptop, mouse/keyboard, headset, second monitor, and privacy screen. Holidays may be required to work based on business needs.

Job Type & Location

This is a Contract to Hire position based out of Chicago, IL.

Pay and Benefits

The pay range for this position is $18.00 - $22.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Oct 29, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options.

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.