Luxury Residential Community Manager - Hackensack, NJ

Job Description

Job Description

Job Summary:

We are seeking an experienced Luxury Residential Community Manager to oversee the daily operations of a new apartment community in Hackensack, NJ (Bergen County). The ideal candidate will have Class A property experience and will be responsible for managing staff, achieving financial and operational goals, and ensuring compliance with relevant laws and company policies.

Key Responsibilities:

• Financial Management: Develop and analyze budgets, set competitive rent rates, ensure timely rent collection, and prepare financial reports.
• Lease Enforcement: Approve resident applications and renewals, conduct apartment inspections, and manage eviction processes as necessary.
• Marketing Strategies: Analyze market trends to implement effective marketing and leasing strategies that meet occupancy and revenue goals.
• Resident Relations: Foster resident satisfaction by promptly addressing inquiries and service issues.
• Property Oversight: Conduct regular inspections to maintain safety, cleanliness, and aesthetic appeal of the property.
• Staff Management: Hire, train, and evaluate property staff, ensuring compliance with company standards.
• Client Relations: Maintain communication with property owners, providing updates on performance and responding to requests.

Additional Responsibilities:

• Prepare various financial and administrative reports as needed.
• Ensure compliance with safety protocols and company policies.
• Identify and implement process improvements for operational efficiency.

Working Conditions:

• Office environment (no remote work)
• Must be able to access all areas of the property.

Physical Demands:

• Ability to stand, walk, and sit for extended periods.
• Capable of lifting up to 50 pounds with assistance.
• Flexible schedule and availability via phone/email outside of working hours.

Required Qualifications:

• Class A property experience is required.
• Valid driver’s license and any necessary state/local certifications.
• Proficiency in property management software (preferably Yardi or OneSite).
• The ability to work a Tuesday to Saturday schedule if and when needed (based on property leasing / occupancy needs at maintaining 95% leased)

Knowledge, Skills, and Abilities:

• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office and database management.
• Excellent mathematical skills for financial reporting.
• Proven leadership and management abilities.

Education:

• High School diploma or GED, with relevant experience in property management, sales, marketing, and customer service.

Sparrow Management was founded in 2020 to provide quality property management and consulting services to real estate owners and developers, with tailored options specifically designed to meet the needs of smaller and mid-sized companies. We currently have approximately 2,600 units under third party management and are adding additional properties to our portfolio each year. Visit sparrowmanagement.com for more information!

Company Description

Sparrow Management was founded in 2020 to provide quality property management and consulting services to real estate owners and developers, with tailored options specifically designed to meet the needs of smaller and mid-sized companies. We currently have approximately 2,600 units under third party management and are adding additional properties to our portfolio each year. Visit sparrowmanagement.com for more information!