On Site: Customer Service Assistant

Job Description

Job Description

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Price Ford Lincoln is seeking a friendly and detail-oriented On Site: Customer Service Assistant to join our team in Port Angeles, WA. In this role, you will be the first point of contact for our customers, providing exceptional service and support to ensure a positive experience at every visit.

Responsibilities

• Greet customers promptly and courteously upon arrival
• Assist customers with inquiries about vehicle models, services, and financing options
• Manage incoming calls and direct them to the appropriate departments
• Schedule and confirm service appointments
• Maintain a clean and organized front desk area
• Support sales and service teams with administrative tasks as needed
• Handle customer feedback and resolve minor issues efficiently

Requirements

• High school diploma or equivalent
• Previous customer service experience preferred
• Excellent communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Proficient with Microsoft Office and basic computer skills
• Strong organizational skills and attention to detail
• Reliable and punctual with a positive attitude

Benefits

• Competitive pay at $20.00 per hour, paid semi-monthly
• Opportunity to work with a supportive and dynamic team
• On-site training and career development opportunities
• Employee discounts on vehicle purchases and services
• Health and wellness benefits available

About the Company

Price Ford Lincoln is a trusted automotive dealership located in Port Angeles, WA, dedicated to delivering outstanding vehicles and customer service. With a commitment to community and quality, we strive to make every customer experience exceptional and build lasting relationships.

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We are seeking a motivated and personable On Site: Customer Experience Representative Assistant to join the team at Price Ford Lincoln in Port Angeles, WA. In this role, you will support our customer experience efforts by assisting with day-to-day interactions and ensuring our customers receive exceptional service throughout their visit.

Responsibilities

• Assist customers with inquiries and provide timely, accurate information.
• Support the Customer Experience team in managing appointments and follow-ups.
• Maintain a clean and welcoming environment for customers visiting the dealership.
• Collaborate with sales and service departments to help facilitate smooth customer experiences.
• Handle basic administrative tasks to support daily operations.

Requirements

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Ability to work on-site in Port Angeles, WA.
• Proficient computer skills and ability to learn new software quickly.
• Friendly and customer-oriented attitude.
• Previous experience in customer service or automotive industry is a plus.

Benefits

• Competitive pay at $20.00 per hour, paid semi-monthly.
• Opportunity to grow within a well-established dealership.
• Supportive and team-oriented work environment.
• Employee discounts on vehicles and services.

About the Company

Price Ford Lincoln is a trusted automotive dealership located in Port Angeles, WA. We pride ourselves on delivering outstanding customer service and quality vehicles to our community. As part of our team, you will contribute to a positive customer experience in a dynamic and supportive workplace.

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Join Price Ford Lincoln as a Customer Experience Representative Assistant in Port Angeles, WA, where you'll help ensure every customer has a positive and seamless experience. You will support the customer service team by assisting with client interactions, managing data, and helping to resolve inquiries quickly and effectively.

Responsibilities

• Support the maintenance and updating of customer records and documentation.
• Coordinate with other departments to facilitate timely service and follow-up.
• Help identify opportunities to improve the overall customer experience.
• Perform administrative tasks as needed to support the customer service department.

Requirements

• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Basic computer proficiency and familiarity with customer management systems.
• Problem-solving attitude with attention to detail.
• Previous experience in customer service or related roles is preferred but not required.

Benefits

• Competitive pay at $20.00 per hour, paid semi-monthly.
• Opportunity to grow within a well-established automotive company.
• Supportive team environment and professional development opportunities.

About the Company

Price Ford Lincoln is a trusted automotive dealership located in Port Angeles, WA. Known for our commitment to quality and customer satisfaction, we strive to deliver exceptional service and build lasting relationships with our clients.

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Price Ford Lincoln is seeking a Remote Experience Assistant to join our team in Port Angeles, WA. This role is vital in delivering exceptional customer service and support, ensuring our clients have a seamless and positive experience with our dealership from a remote setting.

Responsibilities

• Assist customers remotely by answering inquiries and providing information about our vehicle inventory and services.
• Coordinate appointments and follow up with customers to enhance their purchasing experience.
• Work closely with the sales and service teams to streamline communication and customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Utilize various communication tools such as phone, email, and live chat to provide timely assistance.

Requirements

• Excellent communication and interpersonal skills.
• Ability to work independently and manage time efficiently in a remote setting.
• Basic computer proficiency and experience with CRM software is preferred.
• Strong organizational skills and attention to detail.
• Customer-focused attitude with a dedication to providing outstanding service.
• High school diploma or equivalent; additional education or experience in customer service is a plus.

Benefits

• Competitive pay at $20.00 per hour, paid semi-monthly.
• Opportunity to work remotely with flexible scheduling.
• Supportive team environment and ongoing training.
• Access to company resources and employee discounts.

About the Company

Price Ford Lincoln is a trusted automotive dealership located in Port Angeles, WA, dedicated to providing quality vehicles and exceptional customer experiences. We pride ourselves on our commitment to integrity, community, and excellence in service.

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