Case Assistant- Queens Elder Justice

Case Assistant for JASA

Shift Schedule: MondayFriday, 9:00 AM 5:00 PM Hours: 35

JASA is one of NYC's largest and most trusted nonprofits serving older adults. Our dedicated professionals help improve the lives of thousands of seniors through impactful, mission-driven work.

Meaningful Impact: Support the infrastructure and outreach efforts that connect vulnerable seniors to life-essential services.

Diverse Responsibilities: Engage in a balanced mix of professional office administration, compliance research, and public-facing community events.

Collaborative Environment: Partner closely with clients, colleagues, community organizations, and external service providers.

What You'll Be Doing

You will manage essential administrative workflows, keep operations audit-ready, and help coordinate our community presence. As a Case Assistant, you will provide critical operational and administrative support to ensure the smooth day-to-day functioning of our services. This dynamic role balances general office management, financial tracking, and calendar coordination with active participation in community outreach, research, and funder compliance reviews to support NYC's older adults.

Key Responsibilities:

• Office Administration: Execute general administrative tasks including answering phones, photocopying, scanning, faxing, filing, and purchasing office and client supplies.
• Financial Tracking: Process, monitor, and track work-related expenses to maintain accurate budget records.
• Schedule & Calendar Management: Maintain a master calendar of critical dates and deadlines; schedule and coordinate work-related appointments.
• Outreach & Presentation Support: Coordinate with community-based organizations to schedule events; actively participate in community presentations, education, and outreach activities.
• Compliance & Case Reviews: Conduct case reviews to ensure strict agency and funder compliance; perform research to support program needs.
• Team Participation: Attend and actively participate in staff meetings, professional workshops, and assigned trainings.
• Professional Communication: Communicate regularly with clients, colleagues, and service providers to gather necessary information and provide operational support.

What You'll Need

• Education: High School Diploma or G.E.D.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel) with the ability to quickly learn and navigate program-specific software.
• Organization: Exceptional capability to organize complex information, prioritize tasks effectively, work under tight deadlines, and maintain meticulous records.
• Communication: Strong written and verbal communication skills.
• Core Values: An understanding and appreciation of the roles of race, religion, ethnicity, gender, sexual orientation, and individual values as they relate to serving vulnerable and at-risk older adults.

Benefits at a Glance

JASA offers a comprehensive benefits package designed to support your well-being and future:

• Health & Wellness: Medical, dental, and vision coverage, plus Employee Wellness Programs and an EAP.
• Retirement Savings: 403(b) plan with Roth option and an employer-funded pension.
• Generous Time Off: Four weeks of vacation, plus holidays, floating holidays, and sick days.
• Professional Development: Ongoing learning opportunities and career advancement in a mission-focused setting.

EEO Statement: JASA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected classification under federal, state, or local law.

Jewish Association Serving the Aging