Business Development Specialist - EST/CST/MST/PST
Amplity
Overview Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them. Position Business Development Specialist-Remote Engagement Amplity has a current full-time opportunity. This is a salaried potential with full benefits including medical, dental, vision, pet insurance, 401K, company funded life insurance, long-term, short-term disability, mental wellness program. Professional development opportunities, generous PTO, paid holidays, and more. Responsibilities Business Development Specialist (BDS) is responsible for engaging Health Care Professionals in telephone conversations to promote assigned client products, maximize the product’s selling potential and meet program and Client objectives. Develop and maintain relationships with HCPs and educate them about product features, benefits, safety, approved indications and loyalty program platform to ensure appropriate use. Utilize approved tools for product promotion and maintain a competent level of product, program and customer activity knowledge. Collaborate with Client field-based teams and management; some on-site practice visits for in-services may occur. Communicate with customers utilizing selling, listening and negotiation skills, using proper terminology and approved messaging; manage platform participation across regions including office staff, injectors and patients. Manage daily call activity to influence customers and increase platform awareness. Profile and manage targeted accounts and provide value-added benefits to grow product and platform awareness. Create and implement business plans to achieve goals and maintain call productivity and required program metrics. Achieve quarterly KPIs in collaboration with client teams. Promote client products via telephone (outbound and/or inbound) to engaged targets in in-depth discussions to meet individual and company goals. Maintain knowledge of client products, program and all platforms; complete data entry in Amplity/Client CRM systems with relevant activity details. Respond to customer needs and questions within program timelines; plan account coverage with client field sales teams as required. Create and maintain a positive impression with clients and their customers; prepare reports for management as needed. Fully comply with all laws, regulations and Amplity policies, Code of Conduct, privacy and data guidelines and applicable laws. Participate in teleconferences and live meetings/trainings; represent client at national/local conventions when applicable. Other projects assigned. Key Working Relationships Report to Amplity Performance Manager or Program Director. Work with other program team members and Amplity support staff; maintain positive relationships with customers and client contacts. Required Education and Experience Bachelor’s degree from an accredited institution required A minimum of 2+ years of relevant business or sales experience Flexibility to cover multiple time zones Ability to travel to office sites if needed; willingness to cover all time zones Successfully pass all required Amplity and client training Excellent technical skills with Microsoft Office and other programs as needed Preferred B2B, Inside Sales Aesthetics experience Knowledge, Skills And Abilities Excellent verbal, written and interpersonal communication skills Clear, articulate and grammatically sound speech, professional demeanor and excellent phone manner Strong focus on providing customers with superior support and service Ability to learn, understand and communicate complex information over the telephone Strong rapport building and active listening skills Excellent selling, closing, persuasion and presentation skills High initiative, effort and commitment to complete projects Ability to comprehend and communicate complex technical/medical terminology and maintain technical expertise Self-motivated, disciplined, organized with strong attention to detail Ability to work independently and as a team member; multi-tasking capabilities Ability to drive to customer offices and hold a valid driver’s license with safe driving record (regional travel possible) Proficiency with Microsoft Word, Excel, and Outlook Complete training requirements and participate in national/regional meetings as needed Key Performance Competencies Interpersonal Savvy Strategic Planning Customer Focus Business Acumen Driving for Results Integrity Dealing with Ambiguity Time Management Motivating others Autonomous Credentialing Requirements As a representative of a pharmaceutical company, you may be required to submit and maintain credentials, such as training, vaccinations, and other job-related documentation to gain access to hospitals or healthcare providers. It is the Company’s expectation that you comply with the requirements outlined by the facilities on your call plans. Additionally, certain geographic jurisdictions or hospital systems have requirements to apply for and obtain a representative license. At this time, representatives working in the District of Columbia, City of Chicago, State of Nevada, State of Oregon, or those associated with Jackson Memorial Health in Miami-Dade County Florida may be required to obtain specific licenses. This list may be subject to change, including potential additions or modifications. You will be notified accordingly of significant changes. EPIIC Values All positions at Amplity have a responsibility to demonstrate our EPIIC Values in order to uphold our high-service standards. Excellence: We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude. Passion: We love what we do. Our energy inspires, engages, and motivates others. Innovation: Our ideas set us apart. We are curious and bold and challenge traditional ways of working. Integrity: We are open, honest, and transparent. We do the right thing with courage and understanding. Collaboration: We are better together. We actively seek the participation of others to achieve greater outcomes. About Us Amplity powers biopharma innovation through expert-led teams that deliver. Our people-driven, tech-enabled DNA fuels everything we do. We help our clients launch products + operate smoothly with precision across all business shapes, sizes + specialties. We are on a mission to improve patient outcomes through executional excellence. Our Diversity Policy We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual’s skills, knowledge, abilities, job performance and other qualifications. Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities. #J-18808-Ljbffr Amplity
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