Medical Receptionist

Medical Receptionist

Kelly Services is seeking a Medical Office Assistant for a local medical office in Tampa, FL. The role supports the Patient Services Team and provides essential care coordination and administrative support at all 4 clinic locations. Assignments will include working in the Call Center and at the Front Desk on multiple floors/locations, serving as a crucial link in the communication chain between patients and caregivers.

Requirements

• Education: High school diploma or equivalent (required)
• Experience:
  • Minimum 1 year of high-volume medical office/front desk experience (required)
  • Minimum 1 year working with Microsoft Office (required)
• Other: Must be flexible with work assignments and schedule

Primary Responsibilities

• Patient registration, scheduling, check-in/out, and posting self-pay medical charges and payments
• Accurately entering and updating confidential patient information (demographics and insurance data) into medical operating systems
• Processing phone, walk-in, and online appointment requests
• Verifying student eligibility, handling tasking and instant messaging as needed
• Scanning insurance ID cards
• Adhering to HIPAA guidelines and maintaining patient confidentiality
• Attending team meetings as assigned
• Supporting the clinic and the Patient Services Team with additional clerical and administrative tasks