I/DD Residential Program Manager

Job Description

Job Description

Position Summary-Clackamas County Position

Edwards Center, Inc. is looking for a compassionate, organized, and people-centered leader to guide a 24-hour residential services home for adults with intellectual and developmental disabilities. As an I/DD Residential Program Manager, you will help create a safe, supportive, and empowering home environment where residents can build independence, participate in their communities, and receive excellent person-centered care.

Key Responsibilities

???? Medical Procedures

• Oversee and ensure accurate administration of medications and medical treatments.
• Train staff on medication administration procedures, including the three-point check process.
• Maintain and document Medication Administration Records (MARs) daily.
• Coordinate and document all medical appointments and follow-up actions.
• Ensure secure storage and cleanliness of all medication areas.
• Manage medication orders, returns, and cycle reviews.
• Maintain medical documentation (PCRs, Professional Consultation Summaries, etc.).
• Comply with pharmacy, nursing, and state regulations.
• Request specialized consultations as needed.

⚠️ Safety Procedures

• Follow emergency contact and on-duty procedures.
• Conduct and document evacuation drills and safety inspections.
• Report hazardous conditions and ensure corrective actions are taken.
• Adhere to blood-borne pathogen and hazard communication protocols.
• Train and model safe lifting and equipment-use techniques.
• Oversee completion of Health & Safety Checklists and incident reporting (SAIF).
• Promote transportation and vehicle safety compliance.

???? Individual Support Plans (ISP)

• Develop and implement Individual Support Plans (ISPs) for residents.
• Maintain and update Safety Plans, Financial Plans, and individual Protocols.
• Train staff in ISP procedures and ensure compliance with Oregon Administrative Rules (OARs).
• Monitor and document resident progress toward goals and outcomes.
• Plan recreational and community-based activities that align with individual interests.
• Facilitate staff input for Person-Centered Information Sheets and data collection.

???? Leadership, Communication & Messaging

• Communicate respectfully and effectively with staff, residents, families, and community members.
• Model professionalism, empathy, and accountability in all interactions.
• Provide supervision, coaching, and feedback to staff.
• Foster teamwork, inclusion, and open communication across the program.
• Encourage professional development and recognize emerging leaders among staff.
• Resolve conflicts constructively and uphold Edwards Center’s values.
• Disseminate organizational updates and policy information clearly and promptly.

???? Other Job Functions

• Ensure daily cleaning schedules and maintenance standards are met.
• Support residents’ independence in personal care, hygiene, and daily routines.
• Maintain accurate documentation of GERs, attendance, and finances.
• Oversee residents’ dietary and health requirements.
• Manage resident and program finances in compliance with agency policy.
• Facilitate regular staff meetings and maintain meeting minutes.
• Manage staff schedules, verify timesheets, and ensure payroll accuracy.
• Address staff performance issues and collaborate with HR on evaluations.
• Maintain annual emergency preparedness and training plans.
• Monitor budgets and monthly expenditures to ensure fiscal responsibility.
• Participate in Residential Services management meetings and agency initiatives.

???? Required Training & Compliance

• Maintain certifications in OIS, CPR/First Aid, and Blood-Borne Pathogens.
• Attend all mandatory and in-service training sessions punctually.
• Adhere to mandatory abuse reporting, HIPAA, and confidentiality standards.
• Uphold Edwards Center’s non-discrimination, diversity, and inclusion policies.

???? Cognitive, Physical & Professional Demands

• Move frequently throughout facilities and assist residents as needed.
• Lift and transfer individuals and equipment safely.
• Perform light to moderate physical activity, including bending and reaching.
• Maintain composure in emergencies and high-stress situations.
• Demonstrate strong decision-making, organization, and documentation skills.

Work Environment

Work is performed primarily in residential settings, both indoors and outdoors. The position may require flexible scheduling, including evenings, weekends, and on-call coverage, to ensure continuity of care and supervision.

Qualifications

• High school diploma or equivalent (college coursework in human services or management preferred).
• Minimum of two years of experience in residential or human services settings; supervisory experience preferred.
• Valid Oregon driver’s license, an insurable driving record, and no fewer than 3 years of driving experience.
• Proficiency in documentation and computer-based recordkeeping systems.
• Strong interpersonal and leadership abilities aligned with Edwards Center’s mission.

Why Join Edwards Center?

At Edwards Center, your leadership makes a daily difference. You will be part of a mission-driven team that values respect, advocacy, inclusion, and meaningful community living for the people we support.

Ready to lead with purpose? We would love to meet someone who brings compassion, follow-through, and a steady commitment to helping residents and staff succeed.