Collections Manager

GHJ Search & Staffing is working with a growing and highly respected law firm, who is seeking an experienced Collections Manager to lead and optimize its collections function. This is a high-impact leadership opportunity for a hands‑on collections professional who enjoys managing teams, partnering with attorneys and firm leadership, and driving measurable improvements in cash flow and collections performance. This role will oversee a team of collections professionals while actively participating in escalated collection matters, process improvement initiatives, and firm-wide collection strategies. What You'll Do Lead, mentor, and develop a team of 5–6 collections professionals Manage day‑to‑day collections operations in a fast‑paced legal environment Partner closely with attorneys, partners, and firm leadership to resolve collection issues and improve recovery efforts Handle escalated collection matters and complex client situations Monitor aging reports, portfolio performance, and collection trends Develop and implement process improvements to increase efficiency and reduce delinquency Collaborate with Billing, Accounting, and Finance teams to ensure timely resolution of billing‑related issues Produce reporting and provide insights to leadership regarding collections performance and portfolio risk Support a culture of accountability, customer service, and continuous improvement What They're Looking For 5 years of collections and/or accounts receivable experience 5 years of leadership experience managing collections teams Prior experience within a law firm or professional services environment is required Proven ability to manage collections in a high‑volume environment Strong experience working directly with attorneys, partners, and executive leadership Experience improving collection performance, reducing aging, and driving cash flow improvements Strong Excel skills, including reporting and data analysis Experience with Elite 3E, Aderant, or similar legal financial systems is highly preferred Excellent communication, relationship‑building, and problem‑solving skills Why Consider This Opportunity Highly visible leadership role with direct exposure to firm leadership Opportunity to influence collections strategy and department performance Manage an established team while helping shape future processes and best practices Collaborative and team‑oriented culture Hybrid work environment Competitive compensation and comprehensive benefits package #J-18808-Ljbffr GHJ