Parts Associate

Parts Advisor

Chapman Automotive Group is a family-owned dealership organization that has delivered exceptional service and a customer-first experience since 1966. As one of the leading automotive retailers in Arizona and Nevada, we take pride in our strong team culture and commitment to excellence.

Chapman Chrysler Jeep is seeking a customer-focused Parts Advisor to join our team. In this role, you will oversee the parts sales process from start to finish while providing exceptional service to both internal and external customers. You will assist customers with parts inquiries, process orders, coordinate with vendors, and help maintain efficient inventory operations. The ideal candidate is detail-oriented, enjoys building relationships, and thrives in a fast-paced, team-oriented environment. Automotive parts experience is preferred, but candidates with strong customer service and retail or wholesale parts experience are encouraged to apply.

Responsibilities

• Oversee the parts sales process from start to finish
• Assist customers by phone and in person with parts inquiries, pricing, and product information
• Pull, fill, and process parts orders accurately and efficiently
• Communicate with vendors and customers regarding parts availability and order status
• Source and locate parts from outside vendors when necessary
• Provide exceptional customer service to both internal departments and external customers
• Maintain an organized work area while supporting daily parts department operations

Qualifications

• Automotive parts experience required
• Chrysler experience preferred
• Strong organizational skills and attention to detail
• Excellent communication and customer service skills
• Valid Nevada drivers license
• Ability to pass a pre-employment background check and drug screening

Compensation & Perks

• Competitive Pay: Base + Commission | $3,500-$5,500/month
• Opportunities for career growth and advancement
• Supportive, team-oriented workplace
• Employee discounts and assistance programs
• Volunteer opportunities and employee engagement programs
• Closed on Sundays

Benefits

• Medical, dental, and vision insurance
• 401(k) with company contributions
• Life insurance
• Paid time off and holidays

Submit your application for consideration. Qualified candidates will be contacted regarding next steps.