Warranty Specialist

Warranty SpecialistRemote position with the ability to travel occasionally to Elmsford, NY as needed.The Warranty Specialist supports Apex Service Partners’ affiliated home service companies across the NY Metro area by managing warranty claims and reimbursement processes. This role ensures that failed parts under warranty are accurately identified, submitted, tracked, and reimbursed in accordance with each manufacturer’s unique requirements and procedures. The position involves developing and maintaining effective communication channels with warehouse teams across multiple locations to identify new warranty claims and initiate the reimbursement process. The Warranty Specialist will serve as a key liaison between warehouses and manufacturers, ensuring timely follow-through and proper documentation for all claims.The ideal candidate is highly organized, detail-oriented, and capable of navigating multiple processes simultaneously while maintaining strong coordination across teams._________________________________________________________________________________________What You’ll DoDevelop an in-depth understanding of warranty processes, requirements, and key points of contact for various manufacturers and distributorsEstablish and maintain a clear communication system with warehouses across the NY Metro area to receive and track warranty claim requestsReview and submit warranty claims accurately and in a timely manner, ensuring all required documentation is includedMonitor the status of submitted claims and follow through to confirmation and reimbursementMaintain organized records of warranty submissions, approvals, and outstanding claimsCollaborate with internal teams to resolve discrepancies and improve overall warranty processing efficiencyWhat You BringStrong communication skills, with the ability to clearly and professionally explain issues and solutionsProficiency in Microsoft ExcelExperience with ServiceTitan or similar field service management software (preferred)Valid driver’s license with a clean driving recordStrong attention to detail and organizational skills, with the ability to manage multiple claims and follow up on deadlinesCompensation:This is a commission-based role, offering 10-11% commissionJob type: Contract Role_______________________________________________________________________________________Join our team atBruni & Campisiand become part of a company that values both its customers and employees. Apply today to start your career with a leading home services provider and be part of theApex Service Partnersnetwork!Bruni & CampisiMay conduct a preemployment background check and drug test, subject to applicable law.Bruni & Campisiis an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.USD $1.00/Hr.USD $1.00/Hr. APEX Service Partners