Automotive Service Porter

Job Description

Job Description

Automotive Service Porter

Customer-Focused Role | Flexible Scheduling | Automotive Service Support

Krause Auto GroupDeliver Exceptional Service. Support the Team. Create Great Customer Experiences.

Krause Auto Group is seeking dependable, customer-focused, and energetic Automotive Service Porters to join our growing service team. This role is essential to creating an outstanding customer experience by assisting guests throughout their service visit, transporting customers safely, and supporting daily service department operations.

For over 30 years, Krause Auto Group has built its reputation on customer satisfaction, employee development, and long-term career growth. We believe our employees are more than just a number—we invest in our people, promote from within, and celebrate success across every department.

With a portfolio of premier automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, McLaren, and Lotus across four states, Krause Auto Group offers stability, opportunity, and a team-oriented culture where employees can thrive.

Why You'll Love It Here

• Medical, Dental & Vision Insurance
• Ancillary Benefits Available through Colonial
• 401(k) with Company Match
• Paid Vacation & PTO
• Full-Time and Part-Time Opportunities Available
• Flexible Scheduling (2–5 Days Per Week)
• Employee Discounts on Vehicles, Parts & Service
• Family-Owned and Operated Organization
• Long-Term Career Stability
• Supportive and Team-Oriented Work Environment
• Opportunities for Career Advancement and Internal Growth

What You'll Do

As an Automotive Service Porter, you'll play a key role in delivering an exceptional dealership experience while helping maintain smooth service department operations.

Customer Experience & Transportation

• Greet customers promptly and professionally upon arrival
• Provide a welcoming and positive first impression of the dealership
• Safely shuttle customers to and from their homes, workplaces, or designated locations
• Assist customers with entering and exiting vehicles when needed
• Ensure every customer interaction reflects the dealership's commitment to exceptional service

Service Department Support

• Install protective seat covers and floor mats before service work begins
• Assist Service Advisors with answering phones and scheduling appointments
• Verify vehicle recall status when appropriate
• Move vehicles efficiently between service lanes, technicians, parking areas, and customer delivery locations
• Run completed vehicles through the car wash and prepare them for customer delivery
• Assist with maintaining smooth workflow throughout the service department

Facility & Lot Maintenance

• Maintain clean and organized service drive and customer areas
• Empty trash receptacles and remove debris from work areas
• Sweep and maintain service department cleanliness standards
• Monitor dealership grounds and parking areas for safety and appearance
• Assist with additional dealership support duties as assigned

What You Bring

• Positive attitude and customer-first mindset
• Strong communication and interpersonal skills
• Professional appearance and work ethic
• Dependable attendance and punctuality
• Ability to multitask in a fast-paced environment
• Team-oriented attitude with a willingness to help wherever needed
• Ability to work independently while maintaining attention to detail
• Eagerness to learn and grow within the automotive industry

Requirements

• High school diploma or equivalent preferred
• Valid driver's license with a clean driving record
• Ability to drive both automatic and manual transmission vehicles
• Reliable transportation to and from work
• Must be able to work Mondays and Saturdays
• Ability to work outdoors in various weather conditions, including heat, rain, and cold
• Ability to stand, walk, bend, lift, and drive for extended periods
• Previous automotive dealership experience is a plus, but not required

Why Krause Auto Group?

• Over 30 years of automotive excellence
• Family-owned and operated organization
• Promote-from-within culture with real career advancement opportunities
• Leadership team committed to employee success and development
• Opportunity to work with some of the most respected automotive brands in the industry
• Stable, growing organization with multiple career paths

Perfect For Candidates Who Are:

• Looking to start a career in the automotive industry
• Interested in customer service and dealership operations
• Retired or semi-retired professionals seeking flexible work
• Dependable, outgoing, and customer-focused individuals
• Team players who enjoy working in a fast-paced environment
• Motivated to grow with a successful automotive organization

Join the Krause Auto Group Team

If you enjoy helping people, staying active, and being part of a professional automotive team, we'd love to meet you.

Apply today and start your career with Krause Auto Group.

Our Commitment to You

Krause Auto Group is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law.