Receptionist

Job Description

Job Description

Omega Morgan believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications, and job scope, but not limit the individual nor the organization to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

At Omega Morgan, every great project starts with exceptional people.

For decades, we've solved some of North America's most complex heavy transportation, specialized lifting, industrial construction, and logistics challenges. While our field crews move bridges, transformers, turbines, and critical infrastructure, every successful project begins with outstanding service and operational support behind the scenes.

Our Receptionist is often the first impression of Omega Morgan—for our customers, employees, applicants, vendors, and business partners. This role helps keep our offices organized, our teams supported, and our operations running smoothly every day. If you enjoy helping people, staying organized, juggling multiple priorities, and being part of a collaborative team, we'd love to meet you.

About the Job

As Receptionist, you'll serve as the front desk ambassador for Omega Morgan while supporting the daily administrative operations of our Hillsboro office. You'll provide exceptional customer service, coordinate office logistics, assist multiple departments, and ensure employees and visitors receive a professional, welcoming experience.

This is more than answering phones—it's helping keep an entire operation moving. If you enjoy variety and being the person everyone can count on, you'll thrive here.

Schedule: Monday-Friday, 9:00 AM – 6:00 PM

Essential Duties and Responsibilities:

Customer Experience (60%)

• Greet visitors, applicants, customers, vendors, and employees with professionalism and hospitality.
• Answer and route incoming telephone calls promptly and courteously.
• Provide accurate information and direct inquiries to the appropriate department.
• Create a welcoming and professional first impression for everyone interacting with Omega Morgan.

Office Operations (20%)

• Receive, sort, distribute, and prepare incoming and outgoing mail and packages.
• Coordinate shipments through various carriers.
• Order, organize, stock, and distribute office supplies across multiple departments and locations.
• Maintain clean, organized, and well-stocked reception and common office areas.
• Assist with document filing, scanning, shredding, and records management.
• Travel between company locations to deliver mail, supplies, or documents.
• Assist with post office runs and other business errands.
• Help coordinate transportation, shuttle, or travel-related logistics when needed.
• Support office readiness for company events and employee activities.

Administrative Support (20%)

• Provide administrative support to multiple departments as needed.
• Assist with scheduling, data entry, and miscellaneous office projects.
• Help coordinate employee meetings, visitors, and office activities.
• Provide reception coverage for vacations, absences, or business needs.
• Support additional administrative projects that contribute to the success of the business.

What We're Looking For

Required Qualifications

• High school diploma or GED.
• 3+ years of customer service, receptionist, hospitality, or administrative experience.
• Strong verbal and written communication skills.
• Professional demeanor with excellent interpersonal skills.
• Strong organizational and time management abilities.
• Ability to prioritize multiple tasks while maintaining attention to detail.
• Working knowledge of Microsoft Office, including Outlook, Word, and Excel.
• Valid driver's license with the ability to travel between local company locations.
• Ability to lift up to 25 pounds when stocking office supplies.

Preferred Qualifications

Experience with one or more of the following is helpful:

• Reception or front desk administration
• Office coordination
• Administrative support
• Multi-line phone systems

What Makes Someone Successful

You are someone who:

• Naturally creates positive first impressions.
• Enjoys helping people and solving problems.
• Stays calm and professional during busy periods.
• Takes ownership of tasks and follows through.
• Is highly organized and detail oriented.
• Communicates clearly and professionally with employees, customers, and executives.
• Enjoys supporting multiple teams across the organization.
• Adapts quickly when priorities change.
• Looks for opportunities to improve office efficiency and employee experience.
• Takes pride in representing Omega Morgan every day.

Physical Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

This position regularly requires:

• Sitting, standing, and walking throughout the workday.
• Frequent use of computers, telephones, and standard office equipment.
• Lifting and carrying office supplies weighing up to 25 pounds.
• Occasional bending, reaching, kneeling, and climbing stairs.
• Local travel between company facilities.

Benefits

• Health insurance
• 401(k) matching
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• Paid holidays
• PTO/Vacation/Sick