E-Commerce Specialist

Job Description

Job Description

Company Description

YuMe (part of the Maxx Group) is an award-winning global toy brand that dreams of bringing people together through imagination, fun, and entertainment. YuMe , inspired by the word meaning “to dream” in Japanese, is recognized for its highly stylized plush and toy lines, which have gained strong momentum in North America, Europe, the Middle East, and Asia since 2018. The YuMe brand designates the highest quality soft and hard toys featuring popular entertainment brands Stranger Things, Disney, Transformers, Among Us, JuJutsu Kaisen, Spy x Family, Sailor Moon, Dragon Ball, and many others.

yumetoys.com/

Opportunity

Award-winning toy company YuMe Brands is seeking to fill an experienced E-Commerce Specialist to work onsite (4/1) from our El Segundo office. This opportunity offers tremendous potential for advancement, ideal for someone seeking career development.

The E-Commerce Specialist is a results-driven execution role focused on driving growth across our expanding portfolio of licensed toys, costumes, and consumer products. You are responsible for the day-to-day execution of sales and pricing strategies across Amazon, Walmart.com, TikTok, Shopify, and Faire. As a key member of the digital commerce team, you will act as a primary internal lead, maintaining daily contact with our full-service E-commerce agency to ensure alignment, track performance, and execute high-level account strategies as directed by the E-Commerce Sales Lead.

Key Responsibilities:

• Platform Management & Troubleshooting:
  • Account Operations: Execute all daily activities for Amazon (VC/SC), Walmart Marketplace, Shopify, Faire, and TikTok.
  • Technical Problem Solving: Proactively troubleshoot platform-specific hurdles, including:
    • Listing Health: Resolving suppressed listings or data errors.
    • Compliance & IP: Managing Letters of Authorization (LOA) and Intellectual Property (IP) claims.
    • Buy Box Maintenance: Monitoring and reclaiming Buy Box wins against competitors.
  • Platform Integration: Oversee the technical handshake between sales channels and internal systems to ensure seamless data flow.
• Content & Listing Excellence:
  • Catalogue Oversight: Manage the end-to-end listing process, ensuring all SKUs are correctly identified and categorized..
  • Asset Coordination: Oversee the deployment of images, A+ content, and listing collaterals in alignment with brand guidelines.
  • Continuous Improvement: Stay at the forefront of e-commerce innovation, including new AI tools, A+ content features, and platform updates.
• Inventory & Logistics Execution:
  • Warehouse Liaison: Coordinate and track inbound/outbound shipments with our 3PL warehouse to ensure stock continuity.
  • Inventory Planning: Support the E-Commerce Lead by monitoring stock levels and providing data for replenishment cycles.
  • Logistics Tracking: Maintain real-time visibility on shipment statuses and resolve carrier or receiving issues.
• Data, Forecasting & Reporting:
  • Sales Analysis: Utilize Microsoft Excel to generate high-level retail sales reports and performance tracking.
  • Forecasting Support: Prepare historical data, comparative analysis, and competitor benchmarks to assist the E-Commerce Lead in projecting sales volume and profit for new and existing products.
  • Market Intelligence: Conduct ongoing research into competitor distribution, new launches, advertising tactics, and consumer trends across social and digital platforms.
• Collaboration & Support:
  • Marketing Execution: Work closely with the marketing team to execute e-comm-specific initiatives across Facebook, Instagram, TikTok, and other social channels.
  • Brand Alignment: Ensure all platform activity remains strictly in line with licensing category development and brand strategy.
  • Administrative Excellence: Facilitate meeting recaps, wrap-up documents, and professional resolution of customer escalations.

Principals only, please; no recruiters or phone calls.

Requirements:

• Education & Experience: Minimum of two years of professional experience in e-commerce. A degree featuring coursework in Digital Marketing, Economics, Finance, Mathematics, or Computing is highly preferred.
• Platform Expertise: Proven experience executing sales and marketing strategies on Amazon (Vendor and Seller Central) is required. Hands-on proficiency with Shopify, WordPress (Woo), and Walmart Marketplace is a significant advantage.
• Analytical & Technical Mastery: Advanced Excel Skills: Must be highly proficient in MS Office, specifically using Excel for complex retail sales analysis, data manipulation, and reporting.
• Research Savvy: Skilled in internet research and competitor benchmarking to extract actionable market insights.
• Industry Passion: A genuine interest in entertainment licensing, consumer products, and the toy industry. You stay curious about new retail trends, AI tools, and platform innovations (like new A+ content features).
• Operational Mindset: Detail-Oriented & Organized: A zero-error approach to managing product SKUs, pricing, and platform compliance.
• Trouble-shooter: The ability to navigate complex platform issues (LOA’s, IP claims, Buy Box) with persistence and precision.
• Soft Skills & Adaptability: High-Energy Self-Starter, proactive work ethic with the ability to move projects forward independently while keeping the E-Commerce Lead informed.
• Team Player: Collaborates effectively with internal marketing teams and external agency partners.
• Remaining calm in unexpected situations: Flexible and capable of multi-tasking to meet strict deadlines in a fast-paced, high-volume environment.

Compensation/Benefits:

Comprehensive compensation package including competitive salary commensurate with experience, medical, dental, and vision coverage, HSA/FSA, 401K with company match, company-paid basic life and AD&D insurance,  paid time off, paid sick leave, performance bonus, and other valuable benefits.

Application Process:

Please submit your resume and a cover letter outlining why you are a good fit for this position. We will only be responding to those candidates we have an interest in interviewing. We thank all others in advance. All responses will be kept strictly confidential.  YuMe is an equal opportunity employer that employs individuals based on job-related qualifications regardless of race, religion, sex, national origin, age, disabilities, or any basis prohibited by law.

Key Words

E-Commerce Specialist, Amazon, Walmart.com, TikTok, Shopify, Toys, Direct-to-Retail, Consumer Products, Advertising, Marketing, Product Solutions, Promotions.