Scheduling Coordinator

Job Description

Job Description

Office Location: North Austin Area

We are a rapidly scaling, growth-stage healthcare company expanding across Texas, and we need a Scheduling Coordinator to become the operational heartbeat of our exam logistics. This isn't just a calendar-filling job—it’s a high-impact, detail-driven mission where your precision directly touches the lives of patients, doctors, and insurance carriers every single day.

Working alongside a tight-knit, collaborative team, you will execute proven SOPs to keep our fast-moving operation running flawlessly. If you are naturally organized, sharp on the phone and email, tech-savvy, and hungry to build a career where showing up and executing is rewarded with a clear advancement path, you belong here.

We are fiercely unified by our mission to guide people through some of the most stressful times in healthcare. We take care of our own, offering flexible scheduling and ample opportunities for overtime pay to match our booming growth. Best of all? You’ll do this meaningful work from our unique North Austin office, situated on a tranquil, scenic property surrounded by nature—a far cry from a sterile, cramped medical complex.

Why This Role is Different (The Upside)

• Ground-Floor Influence: You aren't inheriting a rigid, decades-old machine. You will actively help shape how this department works as we scale statewide.

• Fast-Track Advancement: Fast company growth means fast career growth. We promote from within and reward the people who drive results.

• Earn What You’re Worth: Enjoy flexible schedules with frequent opportunities for overtime pay as our volume increases, plus performance-based discretionary bonuses tied to company, team, and individual milestones.

• The Environment: Swap the sterile, concrete medical complex for a unique, tranquil office property in North Austin surrounded by nature.

What You’ll Do (High-Impact Operations)

As our Scheduling Coordinator, you will follow proven SOPs to manage high-volume case logistics with zero friction. Your daily impact looks like:

• The Connection: Initiate and coordinate critical medical appointments with patients and physicians via phone and text messaging.

• The Logistics: Coordinate complex appointment logistics across multiple clinics and doctors seamlessly.

• The Paperwork: Request, track, and secure medical records from external parties, ensuring all required documentation is compiled into flawless appointment packets for our doctors.

• The System: Maintain highly accurate, real-time case records in our computerized management system.

• The Problem-Solving: Head off disruptions by proactively managing appointment rescheduling, cancellations, and no-show follow-ups.

What We’re Looking For

We are looking for a detail-driven professional who loves continuous learning and can manage high volumes of data without breaking a sweat.

Required:

• Experience: 2+ years of proven success in medical scheduling, patient coordination, or healthcare administration.

• Communication: Exceptional phone presence and sharp, professional written communication skills.

• Tech Savvy: Comfortable learning new software systems quickly. Proficiency with Mac OS and Google Workspace is required (though we will provide Mac training for exceptionally strong candidates).

• Skills: Incredible organization and the ability to juggle high volumes of cases simultaneously with extreme attention to detail.

• Legal: Must be authorized to work in the U.S. and pass a background check.

Nice-to-Have:

• Bilingual: Fluency in both English and Spanish is a major plus!

This is an at-will employment opportunity contingent on a successful background check.

We are a fast-growing medical services company that uses advanced technology to assists doctors with various administrative tasks. We are an innovator and disruptor in our space.

Company Description

We are a fast-growing medical services company that uses advanced technology to assists doctors with various administrative tasks. We are an innovator and disruptor in our space.