Procedure Scheduler

Procedure Scheduler Middlesex Monmouth Gastroenterology

The Procedure Scheduler plays a critical role in the healthcare delivery process by efficiently coordinating and scheduling medical procedures for patients within a healthcare facility. This position ensures that all procedural appointments are accurately booked, taking into account patient needs, physician availability, and resource allocation to optimize operational flow. The Procedure Scheduler acts as a liaison between patients, healthcare providers, and administrative staff to facilitate clear communication and timely scheduling. By managing appointment logistics and maintaining detailed records, this role directly contributes to enhancing patient satisfaction and supporting clinical teams in delivering high-quality care. Ultimately, the Procedure Scheduler helps to streamline procedural workflows, reduce wait times, and improve overall healthcare service efficiency.

Coordinate and schedule medical procedures by communicating with patients, physicians, and clinical staff to confirm availability and procedural requirements.

Verify patient information, insurance coverage, and pre-authorization requirements to ensure compliance and smooth processing of scheduled procedures.

Maintain accurate and up-to-date scheduling records in electronic health record (EHR) systems and other scheduling software.

Manage appointment changes, cancellations, and rescheduling while minimizing disruptions to clinical operations.

Provide timely reminders and instructions to patients regarding their scheduled procedures to promote preparedness and reduce no-shows.

Collaborate with multiple departments including nursing, billing, and administration to resolve scheduling conflicts and optimize resource utilization.

Assist in reporting and tracking scheduling metrics to identify areas for process improvement.

The Procedure Scheduler utilizes strong organizational and communication skills daily to coordinate complex scheduling needs among patients, providers, and clinical teams. Proficiency with EHR systems and scheduling software is essential for maintaining accurate appointment records and managing real-time updates. Knowledge of medical terminology and healthcare procedures enables the scheduler to understand the specific requirements of each procedure and communicate effectively with clinical staff. Attention to detail ensures that patient information, insurance details, and pre-authorization requirements are correctly handled to prevent delays. Additionally, interpersonal skills are critical for providing clear instructions to patients and collaborating with multidisciplinary teams to optimize scheduling efficiency and patient care outcomes.

High school diploma or equivalent required; associate degree or higher preferred.

Previous experience in medical scheduling or healthcare administrative support, preferably within a medical office environment.

Familiarity with medical terminology and healthcare procedures.

Proficiency in using electronic health record (EHR) systems and scheduling software.

Strong organizational skills and attention to detail.

Certification in medical office administration or healthcare scheduling (e.g., Certified Medical Administrative Assistant).

Experience working with insurance verification and pre-authorization processes.

Knowledge of HIPAA regulations and patient confidentiality standards.

Excellent communication skills with the ability to interact compassionately with patients and healthcare professionals.

Ability to multitask and manage competing priorities in a fast-paced healthcare environment.

We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits.

Monday-Thursday-8:30am-5:00pm & Fridays 8:00am-3:00pm