Assistant Vice President, Advancement Services
Yale Health
Assistant Vice President, Advancement Services
Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!
Reporting to the Vice President for Alumni Affairs & Development (AA&D), exercising a high level of independence, autonomy, and decision-making, and serving as a member of the AA&D senior leadership team (SLT), the Assistant Vice President, Advancement Services oversees strategic initiatives and multiple units including Advancement Systems; Analytics & Data Services; Gift & Records Services; Marketing & Communications; and Organizational Learning & Development. Supervises unit leaders, providing guidance, mentoring, and performance management. Provides strategic leadership and sets strategic direction for information management and donor services. Reflecting industry best practices, leads long- and short-term planning in the areas of advancement systems and technology as well as data management, governance, and compliance; articulates division-wide policy in those areas. Serves as primary liaison with University Audit and Advisory. Together with unit leaders and other staff, sets strategic objectives and key results. Establishes annual goals and action plans for reporting units. Identifies solutions that leverage data, technology, and reporting. Meets regularly with unit leaders and staff as well as other colleagues, providing guidance on a myriad of business issues. Serves as the expert leader in compliance and policy for the division and provide counsel in these areas for the university. Partners with fellow SLT members on issues related to strategic planning, policy setting, new initiatives, and culture-shaping efforts.
Required Skills and Abilities
1. Proven leadership, managerial, supervisory, and change management skills, with a commitment to teamwork and the ability to motivate people, lead by example, and drive results. Proven ability to work collaboratively and strategically with others to accomplish shared goals.
2. Excellent interpersonal, change management, and leadership skills. Demonstrated ability to work closely with and earn the respect and confidence of senior level administrators and other colleagues. Superior written and oral communication skills.
3. Detail-oriented, with exceptionally strong analytic, organizational, and problem-solving skills, with the ability to set priorities amidst competing demands, establish strategies, and respond to challenges with creativity, flexibility, and openness to new ideas. Proven ability to handle multiple projects and prioritize strategies.
4. Superior knowledge fundraising databases/CRM systems, relational databases, data analytics and reporting tools. Experience researching and interpreting financial information across multiple data platforms.
5. Demonstrated ability to deliver analysis with an appropriate balance of brevity and substance and convey financial, statistical, and industry information in accessible language.
Principal Responsibilities
1. Directs multiple functional areas within a department of the University and ensures compliance with University policies and procedures. Manages, mentors, and guides a team of directors, managers, and other staff in their work, programs, initiatives, and activities.
2. Maintains a comprehensive understanding of the University and its priorities and needs and represents the University in interactions with prospective donors/donors, volunteers, alumni, grant makers, and other individuals and groups/entities.
3. Establishes and implements long- and short-range goals for the functional area(s) consistent with University goals and objectives. Sets and achieves unit objectives. Develops strategies to achieve unit results and enhance productivity and performance.
4. Establishes, promotes, strengthens, and maintains productive and collaborative relationships with key constituents and partners – both inside and outside the university.
5. Directs and establishes parameters for large projects for the Office of Development. Works with internal and external contacts to solve problems that range from routine to complex in nature. Oversees and/or conducts research, as needed, in evaluating viable solutions.
6. Directs, implements and ensures compliance with new or revised standards, policies, and procedures, affecting assigned functional areas.
7. Helps assess resource needs, as well as potential expenditures and, as needed, cost saving measures.
8. Represents the University in discussions, interactions, and negotiations either with donors or others, as appropriate.
9. Implements strategies to provide professional development for staff and to encourage their highest level of performance. Coaches, develops and inspires staff to maximize their potential.
10. Takes on special assignments and other duties as assigned.
Required Education and Experience: Bachelor's degree and ten years of relevant experience and at least eight years of managing/leading a team of professionals; or equivalent combination of education and experience.
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