Technical Sales Engineer

Business Unit MAES Division Advanced Interconnect Solutions - Circuitry Soluti Position Technical Support Engineer About the Role The Technical Support Engineer will provide day‑to‑day engineering support for printed circuit board (PCB) fabricators using MacDermid Alpha's chemical processes. The role requires a proactive self‑starter who works closely and independently with customers, the sales team, and internal resources to ensure expectations are met while promoting MacDermid Alpha's exclusive product line. Responsibilities Provides customers with on‑site process expertise, chemical change implementation, monitoring, and hands‑on process control assistance for PCB manufacturing. Understands and articulates PCB chemical functions and related process requirements to customers. Performs regular health checks and process audits of production processes at customer sites, generates reports, and reviews them with end users. Assists with regular laboratory testing functions/analysis and provides training on best‑practice functions, tests, and analysis. Troubleshoots and diagnoses equipment and/or process problems, providing hands‑on support to correct problems and optimize manufacturing processes. Adheres to plant and corporate safety policies. May assist in other areas or perform other duties as required by fluctuating business needs. Coordinates daily activities with territory Account Manager and Business Director. Acts as an expert steward for customer final product quality using MacDermid products. Identifies opportunities for growth at all customer locations. Assists with monitoring and control of on‑hand inventory at customer sites. Qualifications Bachelor’s degree in Chemistry or a related technical field. 2–5 years of experience in technical sales, applications engineering, or related roles. Competencies Excellent written and oral communication skills. Thorough understanding of the overall PCB business and specifics in wet processing areas. Strong understanding of chemistry and chemical interactions within the PCB manufacturing process. Strong track record of navigating technically through complex organizations. Willingness to travel within the assigned territory and periodically to accounts in the North America Eastern Region. Timely responses to the customer base, both in communication and on‑site visits. Six Sigma knowledge would be advantageous but is not required. Compensation & Benefits Competitive base salary ranging from $90,000 to $120,000 annually; performance‑related bonus; 401(k) with company matching; life and medical insurance; and 9 holidays. Equal Opportunity Employer All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category applicable under federal, state and local laws. Nearest Major Market New Haven Nearest Secondary Market Hartford #J-18808-Ljbffr