FT AutoWorks Sales Manager

Job Description

Job Description

Miracle Hill Ministries is South Carolina's largest and most comprehensive provider of homeless services. At our core, we exist to serve people experiencing homelessness -physically, emotionally, and spiritually. We share the Good News of Jesus with them as they move toward independence, stability, and healthy relationships.

 

Summary / Purpose of Position:

The AutoWorks Sales Manager is responsible for overseeing the daily sales operations of AutoWorks, a social enterprise of Miracle Hill Ministries, by managing vehicle sales, serving customers, and leading sales associates. This position supports economic mobility opportunities for program participants, teaching both vehicle acquisition/sales skills and critical soft skills. The role emphasizes meeting or exceeding monthly and annual sales goals for unit sales, gross profit, and operational efficiency.

 

Essential Duties and Responsibilities:

1. Sales & Customer Interaction

• Direct sales staffing, training, and development to foster a high-performing sales team.
• Set and monitor monthly and annual sales targets, adjusting strategies to achieve unit and profit objectives.
• Engage with customers professionally, facilitating sales and answering questions to close deals.
• Track and meet monthly projections, ensuring records for sales and donations comply with DMV, State, Federal, and tax regulations.

1. Inventory Management

• Coordinate vehicle acquisition, including donated and used vehicles, to maintain optimal inventory levels.
• Ensure all vehicles are inspected, repaired, and detailed for sale.
• Maintain the sales lot and work areas to be organized, appealing, and free from hazards.

1. Leadership & Program Support

• Hire, train, motivate, and supervise AutoWorks staff, including interns, fostering a culture of respect and dignity.
• Lead regular sales meetings and manage program participants' development.
• Supervise sales associates, overseeing task completion and professional growth.
• Ability to lead devotionals for staff and interns.

1. Administrative & Compliance

• Oversee donation/sales paperwork, cash reconciliation, and daily sales reporting to the accounting department.
• Analyze and control expenditures to remain within budgetary constraints.
• Organize and conduct New Owner Clinics, serving as a follow-up to the Bridge to Wheels program.

1. Marketing & Promotions

• Develop and execute sales campaigns, aligning them with AutoWorks' goals and market trends.
• Advertise and promote vehicle sales through appropriate marketing channels.

1. Customer Service
   • Treat all customers with respect and professionalism, ensuring a positive experience.
   • Receive donations courteously, answer phone inquiries professionally, and assist customers with their needs.

Qualifications:

1. Education and Experience

• Bachelor's degree or equivalent experience (3+ years in sales, preferably in automotive sales, and 1+ year in a supervisory role).
• Knowledge of automotive industry basics, and DMV regulations (preferred).
• Valid SC driver's license meeting MHM insurance criteria. DOT physical clearance and rollback experience are a plus.
• Proficiency in Microsoft Office Suite, sales and negotiation, organizational skills, and basic computer skills.
• Excellent customer service, communication (verbal and written), leadership, and mentorship abilities.

1. Physical Requirements

• Ability to work on feet for full shifts, and lift 20-50 pounds

1. Core Attributes and Expectations

• Demonstrate a Christ-centered life, respecting MHM's doctrinal values.
• Show responsibility, motivation, and openness to learning and improvement.
• Exhibit professionalism, sound judgment, and integrity in all interactions, ensuring compliance with safety guidelines.

Religious:

• As an evangelical Christian ministry, Miracle Hill values its rights under federal law to hire individuals who share the Christian faith and the ministry's doctrinal beliefs.
• To be considered for employment, ALL APPLICANTS MUST read and agree with our Doctrinal Statement and Employment Qualifications (scroll down on page to see qualifications) .