Client Advisor -Aventura

Responsibilities rshipDemonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales res ationActively promotes a positive work environment through teamwork and collabora tion.Assist operations team by maintaining stock of designated area on selling floor and in stock icityTransform each client experience into magical moments by creating a hand-crafted experience, and engage in the selling ceremony that makes the client feel confident and energ ized.Cultivate a long-term authentic bond with clients by making them feel the experience is truly about them.Play an active role on the selling floor, and take action to ensure a memorable client experience, putting the client at the center of every decision. Demonstrate expert styling and brand knowl edge.Promote cross selling to increase UPT sales met rics.Capture customer data in the company’s CRM database to connect with clients to maintain and develop relations ilityThinking innovatively about how we can improve and generate new ways of creating tangible value and magic for the cl ient.Sales—in person, telephone, email, etc.—which includes having the physical ability to wait on customers and fit them properly with s hoes.Clearly understand company set KPI’s and exhibits the ability to identify strategies to enhance performance stand ards.Takes an aggregate approach to identify and recommend merchandise across all cha Qualifications Caring, authentic trusted client advisor: an intuitive sales associate with a passion for style. Acting and thinking first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of luxury clients. A powerful communicator, handling clients with personal care and empathy and putting the client at the center of every decision. Being a master of storytelling and the art of asking engaging questions. Courageous with ideas and innovative in your approach, always ready to grow and learn. Computer knowledge to track inventory. Proficient English language skills; knowledge of second language preferred. Strong interpersonal and communication skills; ability to read, write, and interpret instructional documents. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervisors. Physical Requirements constant moving, talking, hearing, reaching, grabbing, carrying and standing for extended period of time. May occasionally involve stooping, sitting, kneeling, crouching, and climbing step s. Lifting of at least 20 lbs. Schedule Regular and reliable attendance, normally 5 days a week Full time schedule (37.5 hours); Part-time schedule (20-29 hours per week). Required to work a variety of hours, which may include mornings, evenings, and weekends, based on store needs. Equal Employment Opportunity Statement Equal Employment Opportunity StatementFerragamo USA Inc. and its subsidiaries is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability, or membership in any other protected class under applica Disability Accommodation Disability Accom...modationFerragamo is committed to providing reasonable accommodation to applicants and employees with disabilities. Please tell us if you require reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized eq...uipment. #J-18808-Ljbffr FERRAGAMO