OMS Solution Architect

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology, consulting, and business process outsourcing services, dedicated helping the world's leading companies build stronger businesses.


Job Title: OMS Solution Architect

Work Location: Remote

Duration: 12+ months

Job Type: Temporary Assignment

Work Type: Remote

Job Description

• The OMS Solutions Architect will lead the design and implementation of Order Management System (OMS) transformation program.
• This role requires deep expertise in IBM Sterling OMS, IBM Sterling Intelligent Promising and related technologies.
• The architect will collaborate with business stakeholders, product owners, and technical teams to deliver scalable, high-performing solutions aligned with customers strategic objectives for fulfillment and customer experience.

Key Responsibilities

Solution Design & Architecture

• Define end-to-end OMS architecture leveraging IBM Sterling OMS, Sterling Intelligent Promising, Sterling Order Hub, Sterling Business Center and Spring boot microservices.
• Design integration strategies with ERP, WMS, CRM, Planning, e-commerce platforms etc
• Ensure architecture supports requirements such as promotions, inventory visibility, EDD, Order and returns orchestration.

Technical Leadership

• Lead technical workshops and guide teams through design decisions.
• Own and deliver Solution Design, navigate review and sign-off meetings.
• Establish best practices for OMS development, configuration, and deployment.
• Provide governance on CI/CD pipelines and DevOps processes for OMS solutions.
• Track IBM Sterling product roadmap, and coordinate product upgrades as per business or technical needs
• Lead/Anchor Solution Implementation phase(detail design, code, test, UAT, production release, post warranty support)
• Lead observability and monitoring requirements and validation

Stakeholder Engagement

• Collaborate with QVC business and IT stakeholders to align architecture with business goals.
• Present solution options, fit-gap analysis, and roadmap to senior leadership.

Performance & Compliance

• Ensure system scalability, security, and reliability.
• Conduct risk assessments and recommend mitigation strategies.

Required Skills & Qualifications

Experience

• 12-15 years of overall IT experience, with at least 5-10 years in OMS architecture.
• Proven track record of 2+ IBM Sterling OMS implementations for large retailers.
• Strong experience in retail commerce and omnichannel order management.

Technical Expertise

• IBM Sterling OMS Container version, IBM Sterling Intelligent Promising Container Version,
• Proficiency in Java, XML, XSLT, REST/SOAP web services (Springboot microservices).
• Familiarity with cloud platforms (Azure) and containerization (Docker, Kubernetes).
• Experience with Kafka, Cassandra, Elastic, ELK, Dynatrace, jmeter.

Domain Knowledge

• Deep understanding of order lifecycle, inventory visibility, payment processing, and reverse logistics.
• Experience with integration frameworks and APIs for ERP, WMS, and CRM systems.

Soft Skills

• Strong communication and stakeholder management.
• Leadership experience managing teams of 10-30 members.
• Ability to work in Agile delivery environments using tools like JIRA and Confluence.

Preferred Qualifications

• Certifications: IBM Sterling, Azure Certified Solutions Architect.
• Experience with low-code/no-code development approaches.
• Exposure to global OMS programs and

Must Have's:

• 12-15 years of overall IT experience, with at least 5-10 years in OMS architecture.
• Proven track record of 2+ IBM Sterling OMS implementations for large retailers.
• Strong experience in retail commerce and omnichannel order management.

TekWissen® Group is an equal opportunity employer supporting workforce diversity.