Senior Manager, AI Experience Designer
$124.4k - $207.4kPfizer Inc
Pfizer seeks a Senior Manager, AI Experience Designer to lead the design and delivery of trustworthy, AI-powered user experiences across technology platforms. The role combines strategic thinking with hands-on execution, requiring deep expertise in agentic AI and conversational interfaces alongside strong technical fluency with LLM APIs and prototyping frameworks.
Responsibilities
- Own end-to-end experience design from problem framing and research through prototyping, validation, and implementation partnership
- Design conversational and agentic AI workflows across chat, voice, and multimodal interactions with appropriate safeguards
- Build working prototypes using LLM APIs and agent frameworks to validate assumptions and identify usability and trust risks
- Partner with Product and Engineering to define scope, resolve trade-offs, and ensure design intent translates to delivered product
- Establish reusable interaction approaches, standards, and patterns that improve consistency and quality across platforms
Requirements
- Bachelor's degree with 6+ years progressive UX design experience, or Master's with 5+ years, or PhD with 1+ year
- Hands-on experience prototyping with LLM APIs and agent frameworks to test real system behavior
- Demonstrated expertise designing conversational UX including dialog flows, state management, and error recovery
- Proven experience designing agentic AI workflows with human oversight, approvals, and safe failure modes
- Track record creating reusable interaction patterns, components, or design frameworks across multiple products
- Strong technical fluency with front-end principles, APIs, and engineering constraints; ability to collaborate with development teams
- Extensive experience with AI-driven design tools and rapid prototyping methodologies
Vacancy posted 4 days ago
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