Assistant Director of Medical Student Financial Aid

Apply now to join FAU on its race to excellence. For more information on everything FAU has to offer, please visit Note: Current FAU employees must apply as an internal applicant by logging into their existing Workday employee account. Position Summary: The College of Medicine at Florida Atlantic University is seeking an Assistant Director of Medical Student Financial Aid in Boca Raton, FL. The Assistant Director of Medical Student Financial Aid reports to the Director of Medical Student Financial Aid and Records and is responsible for the daily administration and technical processing of federal and private medical student loan programs. Manages key operational areas to ensure that financial wellness, debt management, and lending objectives are clearly communicated and successfully achieved. The Assistant Director provides leadership in developing student-facing financial resources, assists with the administration and interpretation of applicable laws, rules, policies, and procedures, and serves as a primary liaison for admitted students to promote transparency in the cost of medical education. Supports loan processing and student financial counseling consistent with applicable policies, procedures, and institutional guidelines. Loan Program Administration: Processes Federal Direct Graduate PLUS loan certifications and performs Direct Loan revisions in response to changes in student enrollment, eligibility, or requested borrowing adjustments. Manages the full lifecycle of the private student loan portfolio, including maintaining lender relations through ELM-Select and ensuring compliance with institutional and federal certification standards. Conducts comprehensive reviews of system-generated award packages to ensure accuracy and regulatory compliance. Monitors weekly administrative reports to proactively identify and resolve discrepancies, including past-due balances, overfunding, and disbursement errors. Evaluates and processes complex Cost of Attendance (COA) increase requests, including determining eligibility for additional funding related to away rotations and residency interview expenses. Makes professional judgment determinations for students with exceptional financial circumstances while ensuring appropriate documentation and compliance with federal guidelines. Utilizes multiple student information systems (federal, state, and institutional) to compile data and prepare reports required for the AAMC, LCME, and other internal and external entities. Financial Literacy & Debt Management Support: Assists in the coordination and delivery of the four-year Financial Literacy and Debt Management Program. Supports the management of the dedicated financial wellness Canvas course, ensuring all modules and required tasks are current and accessible to students. Conducts mandatory one-on-one meetings with first-year student borrowers to review debt management strategies, repayment projections, and interest capitalization. Meets individually with students to review personal budget worksheets, identifying opportunities for responsible borrowing and reduced reliance on high-interest debt. Admitted Student Onboarding & Collaborative Outreach: Serves as the primary point of contact for admitted students and conducts individualized counseling sessions to review Financial Acknowledgment forms and ensure transparency regarding cost of attendance and funding options. Partners with the Office of Admissions to develop and deliver comprehensive financial aid presentations and informational materials for accepted students and their families. Compliance, Operations & Web Support: Manages and updates office web content to ensure that all information, including cost of attendance, policy changes, and financial wellness resources, is accurate, current, and accessible. Remains current on federal and state regulatory changes to ensure all aid programs are administered in compliance with applicable laws and University policies. Assists the Director in drafting and revising financial aid policies and procedures to improve efficiency and streamline office operations. Perform other job-related duties as assigned. FAU Benefits and Perks If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers: Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more. State retirement options including tax-deferred annuities and Roth 403(b) plans. State employees Public Service Loan Forgiveness (PSLF) program. Sick Leave Pool Program. Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion). Paid Community Engagement Volunteer Service Day Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply). For details on FAU's amazing offers visit us at Explore Living in Palm Beach County The goal is to provide local employers and new employees in the area a comprehensive guide with places to live. View it here: Discover Housing Resources in Palm Beach County | BDB Minimum Qualifications: Master’s degree from an accredited institution in an appropriate area of specialization and two years of relevant experience; OR a bachelor’s degree from an accredited institution in an appropriate area of specialization and four years of relevant experience required. Preferred Qualifications: Direct experience in student financial aid (preferably in a medical or professional school environment) with a strong understanding of Title IV regulations. Demonstrated expertise in financial counseling, public speaking, and the ability to explain complex financial concepts to the student population. Ability to work collaboratively with all levels of faculty, staff, and students. Exceptional verbal and written communication skills are essential for success in this position. Proficiency in Microsoft Office programs such as Word, Outlook, PowerPoint and Excel. Exceptional customer service, organizational and time management skills. Salary: $68,000 – $73,000 Annual. College or Department: COM: Student Financial Aid & Records Location: Boca Raton Work Days and Hours: Monday – Friday, 8 a.m. - 5 p.m. Occasional Evenings and weekends as needed. Application Deadline: 2026-07-21 Special Instructions to Applicant: APPLICATION DOCUMENTS REQUIRED: Resume OFFICIAL SEALED TRANSCRIPTS REQUIRED: Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment. PRE-EMPLOYMENT SCREENINGS REQUIRED: Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check. REQUEST FOR ACCOMMODATIONS: Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at View phone number on click.appcast.io or send an email at View email address on click.appcast.io. To contact Human Resources, please call View phone number on click.appcast.io. For communication assistance call 7-1-1. Florida Atlantic University is where your future begins. With over 30,000 students from all 50 states and over 180 countries, 21 intercollegiate teams, 180 plus degree programs, and an administration that thrives on discovery and excellence, Florida Atlantic University is pushing the boundaries of higher education. At FAU, the faculty and staff are trailblazers and innovators with a passion for finding creative solutions while advancing science, art and technology in all disciplines. Student success, excellence and community engagement are some of our highest values as a university. These values are prominent throughout FAU's community and are essential to the employee experience. FAU is committed to the principles of engaged teaching, research and service, and reflects this commitment as a key Platform in its 2015 - 2025 Strategic Plan. Our work environment is a hub of cultures from across the nation and the world, making FAU a place where collaboration flourishes. All persons aspiring to achieve excellence in the practice of these principles are encouraged to apply. To learn more about the vision and mission of FAU, please visit: In order to be considered for a position, you must apply through this job website. For more information on how to apply for a position, please review the applicable Applicant Tutorial. To contact Recruitment Services, send an e-mail to View email address on click.appcast.io. Florida Atlantic University is an equal access/equal opportunity employer that complies with all applicable federal and state laws regarding nondiscrimination. If you require an accommodation to participate in any part of the recruitment process, please contact Florida Atlantic’s Office of Civil Rights and Title IX at View phone number on click.appcast.io or send an email to View email address on click.appcast.io. To contact Human Resources, please call View phone number on click.appcast.io or email View email address on click.appcast.io. For communications assistance, call 7-1-1. Clery Act Information Consumer Information Visit Florida Atlantic's Consumer Information page for more information about financial aid, its campus, facilities, student athletes, campus security, fire safety, as well as preventing drug and alcohol abuse. Paper copies are available upon request by contacting the Office of Student Financial Aid. Florida Statute 1010.35 - Screening Foreign Researchers Pursuant to Florida law, any applicant or student seeking employment in a research or research-related support position who is a citizen of a foreign country and not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of employment or training in China, Russia, Iran, North Korea, Cuba, Venezuela, or Syria is subject to additional screening. Applicants meeting those criteria will be required to provide the following information before any offer of employment can be made: every institution of higher education attended; all previous employment since the applicant’s 18th birthday; list of all published material, current and pending research funding from any source, including details about the research, your role, funding source, and amount; list and description of any non-university professional activities; any affiliation with an institution or program in a foreign country. Selected applicants will be required to provide additional information per the Statute, including a complete copy of your passport; and, if available, the most recently submitted DS-160 (Online Nonimmigrant Visa Application).