Business Insurance Client Account Executive

Business Insurance Client Account Executive MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH). A day in the life. As a Business Insurance Client Account Executive, you will: Build and maintain key client and carrier relationships by phone, email and in person. Develop and execute a comprehensive client service plan for all assigned accounts that addresses their business needs and risk management goals. Coordinate internal/external activities to ensure both new and renewal accounts are handled in a timely, accurate, and professional manner. Continually seek cross‑sell opportunities and suggest new lines of coverage. Work with Producer and/or Marketing Account Executive, if applicable, to monitor and manage the renewal process for assigned clients; coordinate meetings with client and/or Producer to present the renewal and supporting documents to gain acceptance of the renewal or commitment to go to market for alternative options. Lead the marketing of accounts as requested by Producer and/or Marketing Account Executive, if applicable. Prepare marketing information for Producer or client as appropriate and provide required information to Marketing Account Executive where client teams also include such role; present the options to the client as appropriate. Complete the implementation process and deliver all applicable forms to client in conjunction with other service team members as appropriate. Formulate a plan with Producer to conduct relationship‑management meetings and/or visits with assigned clients. Assist assigned clients and staff with service questions related to administration, billing, claims issues and problem solving, upon request, and perform such services as appropriate. Proficiently use the client management system(s) to update policies, log client meetings, carrier follow‑up, service issues and manage follow‑up dates. Attend seminars, classes and carrier meetings to stay abreast of new products and legislative changes. Mentor team members. Other duties and responsibilities as requested by management. Our future colleague. We’d love to meet you if your professional track record includes these skills: Bachelor’s degree or equivalent education and related training. Five years of relevant insurance industry experience. Appropriate insurance license(s). Strong client‑relation skills to build and maintain positive business relationships with clients and market contacts; including excellent communication skills, service orientation, cooperative nature and tactfulness to resolve client and company problems. Ability to utilize leadership skills by providing direction, constructive feedback, development and training while motivating others to maximize productivity and team morale. Demonstrated proficiency in basic computer applications, such as Microsoft Office Suite. Ability to travel, occasionally overnight. Additional qualifications (not required to apply): Advanced degree. Certification in field of endeavor. Experience with Requests for Proposal. Some benefits included in this role are: Generous time off, including personal and volunteering. Tuition reimbursement and professional development opportunities. Hybrid work. Charitable contribution match programs. Stock purchase opportunities. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. Business Insurance Client Account Executive • Louisville, KY, United States #J-18808-Ljbffr