Utility - Beverage Attendant

Job Title

Core Responsibilities:

Sanitation:

• Wash and replace bar glassware, remove and breakdown bus buckets, trays, racks, carts, recyclables, bar equipment and tools throughout shift at all beverage service outlets.
• Cleans work areas throughout shift, including coolers, garbage's, empty containers, and bottles.
• Sweeps, mops, and stores cleaning equipment for beverage outlets at closing or before leaving.
• Cleaning and breakdown of bar dishwashers, beverage dispensers and equipment at beverage outlets
• Complete daily cleaning of bar tops, stools, ledges, shelving, product displays and counters
• Cleaning and breakdown of all beverage outlet equipment, drink machines, food display units

Operations:

• Ensures that all beer, wine, liquor, non-alcoholic beverages, paper goods, and misc. bar items are consistently stocked throughout shift at the proper par levels as directed by management
• Utilizes and completes requisition sheets, follows internal product transfer procedures, and communicates on hand inventory.
• Delivery and preparation of bar foods, snack items and condiments and materials for beverage outlets and workstations
• Daily preparation of garnishes, mixes, syrups, specialty items and bulk mixes for all beverage outlets
• Stocking, delivery, and breakdown of F&B promotional displays, special event materials and beverage stations at bars, lobbies, workstations, meeting areas, patios, and casino floor.
• Utilizes back of house beverage workstations to prepare alcoholic beverages for cocktail associates.
• Stocks and maintains beverage vending machine products and beverage self-service areas
• Assists in receiving, storing, and rotation of beer, wine, liquor, non-alcoholic beverage products, soda bibs, beverage outlet snack items, and materials. Maintains cleanliness and organization of all beverage storage areas and coolers
• Utilizes hand trucks or carts when necessary to transfer and replace any needed supplies, equipment, kegs, food, or beverage items between storage areas and bar, cocktail, and beverage outlets.
• Cleans and organizes workstation coolers, shelving, racks and cabinets, food and beverage displays.

Safety:

• Strictly adheres to all health department safety protocols for food, beverage, and chemical handling.
• Must report any potential guest safety or alcohol service hazards to an appropriate member of the management immediately. Utilizes wet floor signs and safety equipment urgently and correctly.
• Stock and maintain paper towels, soap, sanitizer, and chemical dispensers for bars, cocktail service, and beverage stations.

Service:

• Must Role Model Company guest service program and maintain professional interactions with guests and co-workers.
• Must be certified in the approved, on-premises responsible alcohol service program.
• Communicates with management before punching out or going on breaks
• Manages time and tasks efficiently, remains active and available for management and associates

Tools & Equipment:

• Dish machine, mops, brooms, buckets, cleaning supplies, chafing dishes, hot boxes, rolling carts, power washers, wet/dry vacuums, compactor, scales, hand truck, pallet jack and computer.

Work Environment:

• Under variable temperature conditions, indoor / outdoor work as needed.
• Under variable noise levels
• Around chemicals, fumes and or odor hazards

Physical Requirements:

• Ability to stand for long stretches of time, bend, stretch, twist, or reach with your body and arms
• Medium work - Exerting up to 80 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
• Ability to work long hours, some back-to-back shifts as needed
• Ability to work under variable temperatures and noise levels
• Near Vision ability to see details at close range

Mental Requirements:

• Oral and Written Comprehension and Expression - Must be able to convey information and ideas clearly in English.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
• Must maintain composure and objectivity under pressure or stressful situations.
• Must be effective at listening to, understanding, and communicating needs of co-workers and guests.
• Mathematical Reasoning - Must be able to work with and understand basic arithmetic functions.

Qualifications / Requirements:

• High school diploma or equivalency degree preferred.
• Must be able to obtain a New York State Gaming License.

Other:

• Weekends, Holidays, overnight and swing shifts may be required, and scheduled shifts may vary based on operational needs. Reports to work on time and prepared for work.
• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain high standards of personal appearance and grooming, reports to work in a clean uniform and worn as defined in the SHM handbook when working.
• Responds consistently and urgently to radio requests by associates and management.
• Adheres to SHM handbook policies, standards, and personal conduct standards

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.