Onboarding Specialist

Cellara’s mission is to make our CultureTrax software-as-a-service platform the “global laboratory standard” that empowers stem cell scientists to plan, execute, document and share their work more effectively to achieve their research goals. To learn more about our organization please visit our website: Job Description We are currently seeking an experienced stem cell scientist to help us onboard new users, support them in their adoption and use of CultureTrax, and create educational materials for training and reference as we continually roll out new product features. The Onboarding Specialist’s responsibility will be to help enable new users to become proficient quickly and easily, and to ensure that their experience with the product and our company is as positive as possible. Cellara offers strong potential for promotion and the opportunity to play a significant role in developing and providing the first software platform for stem cell culture. This position is located in Madison, WI. Qualifications Qualifications and Preferences BS in life sciences or equivalent experience is required Experience in stem cell culture required Strong understanding of culture workflows is required 3plus experience working in a cell culture laboratory preferred Experience in customer success, technical support or account management role preferred Experience in a SaaS technology company preferred Excellent verbal and written communication skills Excellent critical thinking skills Additional Information Apply here or at careers[at]culturetrax[dot]com with resume and cover letter. All your information will be kept confidential according to EEO guidelines. We look forward to hearing from you! By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply. #J-18808-Ljbffr Cellara