Practice Manager

Site: Brigham and Women's Physicians Organization, Inc. Job Summary We are seeking an experienced and highly organized Practice Manager to lead the daily operations of our busy and primary care practice. This role is essential in ensuring efficient workflow, exceptional patient care, and a supportive environment for both clinical and administrative staff. The ideal candidate is a proactive leader with strong healthcare management experience, a commitment to quality improvement, and the ability to foster collaboration across teams. Responsible for single-site practice or smaller multi-site practices (3 or more locations). Provides direct supervision of administrative and clinical support staff, and operational duties and functions. As a member of the leadership team, provides administrative cross coverage to manage staffing and/or operational issues. Does this position require Patient Care? No Essential Functions Oversees the day-to-day administrative performance of secretarial and clinical support staff and manages staff schedules. Evaluates daily staffing needs and coordinates replacement of staff. Performs hiring, orientation, and evaluation of staff. Administers corrective action if appropriate. Assists in the career development of practice employees through ongoing coaching, counseling, and training. Ensures that all mandatory training is completed by staff and that HIPAA policies and procedures are adhered to by staff. Evaluates, develops, and implements administrative systems and procedures designed to maximize practice operations. Regularly evaluates and analyzes practice performance metrics to ensure optimal outcomes. Collaborates with practice leaders on the preparation of the practice's annual budgets. Oversees the department’s payroll, including the resolution of payroll issues. Monitors patient billing activity to ensure compliance with revenue procedures. Entry-Level Manager Role. Qualifications Education: Bachelor's Degree in Related Field of Study required. Experience in lieu of a degree accepted. Licenses and Credentials: None specified. Experience: Supervisory experience 5-7 years required; Experience working in a healthcare environment 5-7 years required. Knowledge, Skills and Abilities: Strong understanding of Microsoft Office, including Excel. Strong communication and organizational skills. Strong and proven leadership skills. Ability to work with staff of all levels. Excellent time management skills. Strong analytical and math skills. Knowledge of Accounting Principles, physician billing, and revenue cycle management. Ability to adapt to multiple and rapidly changing priorities and deadlines. Additional Job Details Location: 800 Huntington Avenue Boston, MA (Mass Eye and Ear building) Medical, Dental, and Vision insurance Tuition Reimbursement Generous Paid Time Off 50% Off MBTA passes Access to childcare resources and emergency backup care 403(b), Cash Balance Retirement Plan, and Tax-Sheltered Annuity options Compensation Pay Range: $65,998.40 - $96,033.60 Annual Grade: 7 EEO Statement 2410 Brigham and Women's Physicians Organization, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io. #J-18808-Ljbffr