Director End to End Process- Business Transformation

Category/Area of Expertise: Strategy
Job Requisition: 498635

Address: USA-PA-Carlisle-1149 Harrisburg Pike
Store Code: ADUSA Executive Administration (5165705)


Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

The Business Transformation Process Architect owns the end-to-end (E2E) design, harmonization, and governance of enterprise business processes across brands and functions. This role defines standardized, scalable ways of working that connect functional domains into a unified future-state operating model, initially supporting ERP transformation and expanding across all in-scope enterprise processes. The role establishes and governs enterprise process standards through SAP Signavio, creating a single source of truth for process modeling, documentation, performance measurement, and continuous improvement. This position ensures technology, data, automation, and organizational change execution align to harmonized business processes that follow industry-leading practices and drive simplification, efficiency, and long-term modernization.

This is a full-time, dedicated role for the duration of the transformation program (estimated 5-7 years).

***Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC, Quincy, MA, Carlisle, PA, Scarborough

Essential job functions:

• Leads the design of future-state, enterprise-wide, end-to-end business processes across assigned domains (e.g., PLM, P2P, F2R, O2C, R2R), ensuring harmonization and standardization across brands and functional towers to enable a scalable enterprise operating model.
• Establishes, governs, and maintains enterprise process standards, including process taxonomy, hierarchy, naming conventions, BPMN 2.0 modeling standards, version control, and lifecycle management to ensure consistency, quality, a"]) self.__next_f.push([1,"o better care for their customers. We thrive on supporting great local grocery brands and their strategies.
  Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
  We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.