Vice President, Workers' Compensation Programs

Vice President, Workers' Compensation Programs

The Opportunity: Vice President, Workers' Compensation Programs will execute business strategy for assigned Workers' Compensation (WC) programs by underwriting business, evaluating risk, and ensuring decisions contribute to a profitable portfolio. This role involves developing strategy, directing operations, mentoring team members, and fostering cross-functional knowledge sharing. Additionally, the role is responsible for delivering profitable growth and overseeing the P&L for designated programs.

Location: New York, NY, Chicago, IL, Atlanta, GA, Boston, MA, Madison, WI, Irvine, CA, or Los Angeles, CA

Work Arrangement: This role will be on a hybrid schedule with expectations of being in office 8-12 days a month

The salary range for this role is: $176,000 - $330,000

Your New Role:

• Deliver on the long-term programs strategy and business plan to drive continued profitable growth of assigned programs.
• Forge and maintain strong relationships with external Program Administrators by serving as the primary point of contact and relationship manager with accountability for profit, adherence to underwriting guidelines, effective claims management, financial reporting and data collection analysis.
• Manage new WC program opportunities through entire evaluation and due diligence process.
• Partner with Program Administrators to underwrite WC risks in accordance with underwriting guidelines and portfolio objectives.
• Monitor portfolio performance through defined KPIs to assess mix of business, identify trends, and ensure alignment with underwriting strategy and targets.
• Partner with Internal Audit to conduct underwriting file reviews, ensuring adherence to underwriting standards, sound risk selection, and appropriate pricing discipline.
• Collaborate and build strong partnerships with actuarial, regulatory, claims, legal, and operations for profitable growth and seamless delivery for business performance.
• Influence team by modelling strong relationship building with key stakeholders.
• Create portfolio knowledge sharing and development opportunities for team members.
• Develop, deliver and drive an effective and profitable program strategy to achieve portfolio targets.
• Deliver efficient, accurate and timely management information to support decision-making.
• Perform complex underwriting activities in accordance with all legal and regulatory requirements.

Required Qualifications:

• Bachelor's Degree or equivalent

Preferred Qualifications:

• Demonstrated technical expertise in WC underwriting and pricing within diverse classes of business.
• Strong analytical and critical thinking skills, with thorough attention to detail.
• Strong organizational, planning, documentation, and problem-solving skills.
• Progressive WC experience, reflecting advanced technical competence, sound underwriting judgment, and complex risk evaluation.
• Experience in a national underwriting/portfolio role.

Preferred Skills:

• Build and capitalize on beneficial internal and external relationships.
• Establish and maintain effective, trusting and respectful relationships with customers in a matrix environment.
• Build and establish constructive and cooperative working relationships and open lines of communication.
• Effectively and efficiently present logic, reasoning, and analysis to others.
• Negotiate skillfully in tough situations with both internal and external groups to settle differences with minimum noise.
• Collaborate with people at executive levels inside and outside the organization to accomplish a common goal.
• Understand the potential intended and unintended consequences of a given decision, both small-scale and on the organization as a whole.
• Effectively present thoughts to key stakeholders at the executive level to influence adoption of recommendations.
• Sales acumen and ability to engage and connect with new business prospects.
• Understand the needs and goals of a customer and actively look for ways to meet them.
• Utilize effective interpersonal, verbal and written communication.
• Guide oneself with little or no supervision, and depend on oneself to get things done.

Compensation Package:

The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate's professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.

QBE Benefits:

• Hybrid Working – a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community

Why QBE? What if you could have a positive impact – at work and in the world?

At QBE, we're enabling a more resilient future – for our customers, communities, environment, and for our people. We're building momentum to achieve something significant and know our people are at the center of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. And our international scale means we're big enough for your ambitions, yet small enough for you to make a real impact.

Join us now, so you can be part of our success – and we can be part of yours!

QBE is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with QBE, please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information.

Equal Employment Opportunity:

QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full-time basis without the need for current or future sponsorship.

Skills:

Analytical Thinking, Business Management, Coaching for success, Communication, Critical Thinking, Customer Service, Customer Value Management, Influencing, Intentional collaboration, Managing performance, Navigating ambiguity, Negotiation, Risk Management, Stakeholder Management, Strategic Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.