Office Manager

TLC Label, a Division of Rx Systems Location: Gilbert, AZAbout TLC LabelTLC Label, part of Rx Systems, is a growing, family-owned company specializing in high-quality labels and printing solutions. We are looking for an experienced Office Manager to join our team in Gilbert, AZ. The ideal candidate has a strong background in office administration, proven managerial skills, and a people-oriented approach. We are seeking someone who is organized, approachable, and confident leading and supporting a team while building positive relationships with employees, customers, and vendors.Our Benefits Include:Medical, dental, and vision insuranceShort-term disability and life Insurance at no cost401(k) retirement plan with employer matching contributionsPaid time off (PTO)Paid sick time (PST)Holiday Pay Job SummaryThe Office Manager oversees daily office operations and provides administrative, human resources, and financial support to ensure the smooth and efficient functioning of the office. This position coordinates recruitment and onboarding, maintains confidential employee records, assists with financial and accounting-related activities, and supports management with employee relations and office administration.Essential Duties and ResponsibilitiesOffice Management and AdministrationOversee daily office operations and coordinate office services, cleaning services, supplies, and employee events.Handle escalated calls and resolve office-related issues involving banking, equipment, and other administrative matters.Complete customer credit-reference requests, administrative forms, and other documentation as needed.Maintain accurate records and perform other administrative duties as assigned.Serve as the liaison between TLC Label and Rx Systems.Human Resources and Employee SupportCoordinate recruitment activities, including entry-level interviews, drug screenings, background checks, new-hire paperwork, and employee orientation.Maintain confidential employee records, vacation and anniversary records, annual performance review documentation, and FMLA tracking.Assist management with employee relations, corrective actions, employee recognition, and retirement activities.Support HR-related administrative processes and ensure employee information is handled confidentially.Financial and Accounting SupportProcess deposits, ACH payments, petty cash, billing, and receiving activities.Review past-due accounts.Review sales representative commissions for accuracy.Assist with other financial and administrative activities as assigned.Supervisory ResponsibilitiesMonitor and coordinate the activities of Customer Service, Administrative Support, and Estimating.Help ensure daily priorities are addressed and office operations run efficiently.QualificationsRequired Skills and AbilitiesStrong organizational and communication skills.Excellent attention to detail and follow-through.Ability to maintain confidentiality.Ability to manage multiple priorities independently.Professional customer service and interpersonal skills.Ability to work effectively with employees, management, customers, and vendors.People person with strong interpersonal skills and the ability to build positive relationships with employees, customers, and vendors.Education and ExperienceHigh school diploma or equivalent required.Previous experience in office administration or office management.Experience with HR administration, financial processes, or supervisory responsibilities is a plus.Language RequirementsAbility to read, speak, and comprehend English.Work Location and AttendanceThis is an on-site position at our Gilbert, Arizona facility. Regular on-site attendance is required.Additional ResponsibilitiesPerform other duties as assigned by management.Why TLC Label?TLC Label offers a clean, modern, 55,000-square-foot climate-controlled facility with well-maintained equipment. As part of Rx Systems, we are an established company with a strong reputation in the printing and packaging industry. We are growing and encourage our employees to develop their skills and build long-term careers with opportunities for advancement and promotion from within.