Forward Deployed Engineer - Products

We AreAccenture is building a new portfolio of agentic software products in the industries we have spent decades helping to transform. We begin with advantages most product companies do not have: deep industry expertise, trusted relationships with many of the world's largest organizations, and direct access to the complex workflows and problems that matter most to them. That allows us to build closely with customers while creating repeatable products that can be taken broadly to market.We are forming small, highly capable product teams to do this. These teams bring product management, design, and engineering together with the autonomy to move quickly, make decisions, and own outcomes from the earliest prototype through production and scale.You AreYou are an exceptional engineer who thrives at the intersection of complex enterprise environments and cutting-edge software products. You combine strong technical depth with the customer instincts and communication skills to operate effectively inside organizations you do not control. You are comfortable with ambiguity, energized by difficult problems, and willing to do whatever it takes to make a customer successful.You understand that enterprise software fails not because the product is wrong, but because the distance between what a product does and what a customer needs is never zero. You close that distance. You build integrations, configure workflows, write custom tooling, and solve problems on the ground that no one back at headquarters has seen yet. You bring those problems home and turn them into product improvements.You are also AI-native in how you work and in what you build. You use AI tools to accelerate your own work, and you understand how to deploy, configure, and extend agentic systems in production enterprise environments. You know where AI adds leverage and where it creates risk, and you can explain both to a customer.You are energized by deep customer relationships, high-stakes technical problem solving, and the knowledge that your work is what turns a product into a business.The WorkThis is a forward deployed engineering role. It is not a consulting delivery, program management, or core product engineering role. Forward deployed engineers are the technical bridge between our products and the customers who use them — embedded at customer sites, driving adoption, accelerating time-to-value, and feeding the insights that make the product better for everyone.What You Will DoEmbed with customers and design partners. Spend substantial time on-site at customer and design partner organizations. Develop deep relationships with the technical and operational teams who are using or evaluating the product. Understand their workflows, constraints, data environments, integration landscape, and the specific problems they are trying to solve. Become a trusted technical presence.Drive implementation and time-to-value. Own the customer’s technical journey from signed agreement through successful production deployment. Build and configure integrations between our products and customer systems, including authentication, data pipelines, APIs, identity providers, and existing enterprise software. Resolve implementation blockers quickly and keep customers moving forward.Build on top of the product. Write code to extend the product for specific customer contexts — custom agents, workflow automations, tool integrations, evaluation harnesses, and operational dashboards. Know when a customer need should be met with customer-specific tooling versus fed back as a product requirement. Resist one-off customization that cannot scale; push toward repeatable patterns.Configure and deploy agentic systems. Configure, tune, and deploy AI-native product capabilities within customer environments, including agent behavior, tool access, guardrails, escalation logic, human-in-the-loop workflows, and evaluation criteria. Help customers define what good outputs look like and build the systems to measure and improve against that bar. Operate AI systems responsibly in enterprise contexts with real data and real consequences.Solve problems on the ground. Find and fix issues before they become customer escalations. Debug integration failures, model behavior problems, data quality issues, performance bottlenecks, and configuration errors. Escalate promptly when a problem requires product changes. Never let a customer sit on a problem you can resolve. Document what you find in ways that are useful to the product team.Be the voice of the customer in product. Translate what you observe in the field into clear, evidence-based product feedback. Distinguish between problems that are unique to one customer’s environment and patterns that represent a gap in the product. Bring specific workflow observations, failure modes, and unmet needs back to the product team in forms they can act on. Make the product better for every customer by representing the customers you are embedded with.Enable customer teams. Build the knowledge, documentation, and tooling that allows customer teams to operate the product independently over time. Run training sessions, write runbooks, create evaluation frameworks, and establish monitoring practices. The goal is a customer who is capable and confident — not one who is permanently dependent.Operate AI-native. Use AI tools as a core part of your daily technical workflow. Apply them to code generation, debugging, documentation, data analysis, and customer communication. Understand their limits. Build repeatable workflows and context that increase your own leverage across multiple customer engagements.Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.Here's what you needMinimum of 3 years of experience building and shipping production software, or equivalent demonstrated experience.Minimum of 5 years of experience and strong software engineering fundamentals, including APIs, data modeling, integrations, cloud-native development, security, and debugging in production environments.Minimum of 5 years of experience working directly with enterprise customers in a technical capacity — implementation, solutions engineering, technical account management, or equivalent.Minimum of 5 years of experience and demonstrated ability to build integrations between enterprise systems, including REST and GraphQL APIs, identity providers, data pipelines, and common SaaS platforms.Minimum of 1 year of substantive, hands-on experience working with AI or agentic systems in a practical context — configuring LLM-based products, building with LLM APIs, implementing retrieval systems, or deploying AI workflows in production.Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)Professional Skills RequirementsA practical understanding of how enterprise data environments work: access controls, compliance constraints, data residency, security requirements, and the organizational dynamics that govern what can be changed and what cannot.Strong written and verbal communication skills. Able to explain technical systems clearly to both technical implementors and non-technical stakeholders. Able to write crisp, useful documentation.The ability to operate independently in complex, ambiguous environments without waiting for complete information or a clear playbook.A genuine bias toward customer outcomes — not just customer satisfaction. Able to tell the difference between what a customer asks for and what they actually need.Demonstrated ability to use AI development tools to materially increase engineering leverage.Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted until 09/30/2026.Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:U.S. Employee Benefits | AccentureRole Location Annual Salary RangeCalifornia $163,000 to $434,000Cleveland $150,900 to $347,200Colorado $163,000 to $375,000District of Columbia $173,500 to $399,300Illinois $150,900 to $375,000Maine $138,800 to $319,400Maryland $163,000 to $375,000Massachusetts $163,000 to $399,300Minnesota $163,000 to $375,000New York $150,900 to $434,000New Jersey $173,500 to $434,000Virginia $150,900 to $399,300Washington $173,500 to $399,300About AccentureAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.Visit us at What We BelieveWe have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more hereRequesting An AccommodationAccenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. 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If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.SummaryLocation: Seattle, 1191 2nd Avenue, Corp; Mountain View, 650 Castro, Corp; San Francisco, 415 Mission Street, Corp; New York, One Manhattan West, CorpType: Full time