Customer Support Representative
Three Point Solutions
Summary: Provide frontline customer support across social media, email, and web channels by resolving product inquiries, technical issues, parts requests, and customer complaints. Manage customer interactions, maintain accurate CRM records, and handle escalations while delivering exceptional service to enhance customer satisfaction and loyalty. Collaborate with cross-functional teams to troubleshoot product issues, support loyalty programs, and ensure timely, accurate resolutions for customers.
Vacancy posted 4 days ago
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