Senior Process Excellence Manager

Senior Program Manager

The Medtronic Clinical and Regulatory Solutions (MCRS) business is looking for a motivated Senior Program Manager with strong Lean Six Sigma expertise (Black Belt preferred) to be part of a high-performing team driving organizational transformation and excellence in the regulatory and clinical functions. In this role, you will leverage your project management expertise, Lean Six Sigma methodologies, and leadership skills to establish and optimize processes across teams, evolve organizational structure, and drive maturity in support of more efficient and compliant operations. You'll lead initiatives like establishing shared service centers and centers of excellence that transform how our organization operates. The work you do will impact patients globally and help support Medtronic's mission of alleviating pain, restoring health, and extending life for millions.

This role requires a results-driven leader with deep process improvement expertise and strong interpersonal and analytical skills. The ideal candidate has a Lean mindset, thrives in ambiguous environments, and is passionate about driving measurable operational efficiencies through data, process mapping, and structured problem-solving. A strong background in business transformation, value stream design, and stakeholder engagement is essential. The ideal candidate will have an unrelenting desire to improve our business and an ability to take leadership in ambiguous environments with minimal SME support. The candidate will be motivated and must have exceptional soft skills that will be used to work with various cross-functional teams while engaging senior-leader (Dir, Sr Dir, VP) stakeholders.

We value what makes you unique. Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations.

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. This role will require 10% of travel to enhance collaboration and ensure successful completion of projects.

Responsibilities:

• Lead end-to-end process transformation initiatives across Clinical, Regulatory, and Quality functions, focusing on shared service optimization, standardization, and scalability.
• Facilitate cross-functional value stream mapping and process redesign workshops to identify inefficiencies, eliminate waste, and create integrated, future-state processes.
• Apply Lean Six Sigma and structured problem-solving methodologies to diagnose root causes, implement sustainable improvements, and quantify business value.
• Manage large projects or processes with considerable latitude in determining deliverables, with limited oversight from manager
• Coach, review and delegate work to lower-level specialists, acting as a team leader for organizational change initiatives
• Work cross-functionally with Clinical, Regulatory, Quality, and others, to drive more effective interactions between various parts of the business and build integrated processes
• Structure organizational needs by documenting clear milestones and driving actions to meet those milestones
• Quickly discern competing needs of stakeholders and negotiate solutions that bring about the best value to Medtronic overall
• Identify how data may be used to identify and/or track opportunities, detect broad trends, and communicate meaningful stories to stakeholders
• Navigate ambiguity and complex, technical processes with limited support from subject-matter experts
• Maintain engagement with senior leaders across the organization through regular communications that bring clarity and momentum on actions needed
• Identify potential programs or opportunities, quantify the possible return on investment, and present proposals to senior leaders
• Support business model innovation as a strategic-thinking advisor and contribute to defining the direction for strategic initiatives, new businesses, and operational plans

Minimum Requirements:

• Bachelor's degree plus 7+ years of relevant program management experience (advanced degree with 5+ years relevant experience)
• Lean Six Sigma certification

Nice to Have:

• 2+ years of experience operating at a senior manager level
• Preferred background in manufacturing, operations, or other process-intensive environments.
• Experience applying Lean in regulated or complex domains (e.g., medical device, pharma, healthcare).
• Strong experience with value stream mapping, root cause analysis, and structured problem solving
• Demonstrated success in organizational transformation initiatives, particularly establishing shared service centers or centers of excellence
• Proven track record negotiating and implementing strategic solutions to meet anticipated business needs with predictability
• Using project management tools to manage scope, cost, resources, and schedules
• Strong problem-solving skills and the ability to ask critical questions without being the subject matter expert
• Ability to lead, influence, and elevate the performance of team members outside direct line of reporting
• Black belt certified
• Experience with regulatory or clinical processes and/or requirements
• Working knowledge of financial principles, quality systems requirements, and medical device regulations

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$144,800.00 - $217,200.00This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.Our Mission — to alleviate pain,